School IT Support (MicroComputer Support Assistant)

The Dover Union Free School District is seeking a person to fill a Microcomputer/Word Procession Support Assistant position.

The position is a Civil Service title with the following minimum qualifications:

• Graduation from high school or possession of a high school equivalency diploma AND:
• EITHER: (A) Graduation from a New York State registered or regionally accredited college or university with an Associate's degree in computer science or a closely related field;
• OR: (B) Two (2) years of full time paid work experience which primarily involved the use, configuration and customization of personal computer software for word processing, database management and spreadsheet applications;
• OR: (C) An equivalent combination of education, training and experience as defined by the limits of (A) and (B) above.

Special Requirements:

1. Candidates must be able to transport and move computer equipment generally weighing up to 50 pounds.

2. Possession of a valid New York State Driver License.

Typical Work Activities:

Typical work activities for incumbents in this title include those listed below in addition to those typical work activities performed by lower level titles in the series. They are indicative of the level and types of activities performed by incumbents in this title. It is not meant to be all-inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title.

1. Trains users in the use of computer/word processing hardware and software;

2. Receives telephone inquiries and provides users with assistance in the operation and uses of computer/word processing hardware and software;

3. Assists in the development and implementation of assigned systems;

4. Evaluates assigned computer/word processing hardware and software and makes recommendations to a higher level employee;

5. Visits user installations and uses equipment to backup files;

6. Receives, tests and modifies computer configuration prior to installation;

7. Installs and moves equipment;

8. Handles routine maintenance problems and contacts vendors for service on equipment, when necessary;

9. Assists in the development of, or may independently develop, user education courses for supported software products;

10. Assists in website maintenance;

11. Supports software installation, use of software and backup files;

12. Maintains inventory and service contracts of installed software and hardware components;

13. Assists in the production of graphs and charts using appropriate hardware and software.

Job Type: Full-time

Pay: $46,400.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $46,400