What are the responsibilities and job description for the Auburn Ops Process Control Coordinator position at Dow?
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About you and this role
Auburn manufacturing Site has an exciting opening for a Plant Production Control Coordinator. The unit operations at this Site are primarily mixing based (low, medium and high shear) along with the associated postproduction finishing operations. The Site’s strategy focuses on low volume, high margin specialty materials being consumed into very challenging markets like electronics, aerospace and automotive. A high degree of customer focus is essential for our Site’s success and our respective business.
This position supports activities relating to the support of process automation systems. Provides preventative maintenance and 24x7x365 troubleshooting support for installed base systems. Call ins are rare (3 – 5x per year) but can happen. Minimizes plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. Has an overall knowledge of all current hardware, operating system software, networking systems and system software. Requires advanced skills and expertise in a range of processes, procedures, and systems, and/or specialized technical expertise within an analytical/scientific method or operational process to perform a broad range of complex work assignments. May act as a working team lead, providing subject matter guidance and coordinating work of others.
Due to the extensive learning required for this role…a minimum of five years in the role will be required.
Responsibilities
- Provides care and troubleshooting of the process automation systems, and their associated networks and interfaces.
- Provides corrective support in response to a system error condition or failure as the first point of escalation from the plant.
- Performs predictive and preventative maintenance (PPM) and health checks on systems.
- Participates in software and hardware upgrades.
- Understands and follows all identified Dow Process Automation work processes, such as Problem Resolution and Request Management, S&OP Case entry, Engineering and Maintenance Asset database updates.
- Completes small project work including system installation, configuration, design and development.
- Tracks and redeploys assets.
- Provides training and knowledge transfer to plant system focal points, as well as other site support resources.
- Interfaces with others in the Plant who support process control on troubleshooting and upgrades.
- Monitors system diagnostics aligned with plan process control staff.
- Participates in risk assessment when activities to the system are required.
- Escalates issues to additional support resources and follow-ups, as necessary.
Required Qualification
- An associate's degree in Electronics, Instrumentation, IT, Networking or related field plus process control, manufacturing or other related experience preferred. In lieu of degree, equivalent years of experience required.
- Able to demonstrate basic computer skills
- Must be 18 years old or older
- A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process
Preferred Qualifications
- Detail-Oriented – Precision and attention to detail are crucial for system operations.
- Problem-Solver – Ability and desire to troubleshoot and resolve issues efficiently and effectively.
- Adaptable – Flexibility to adapt to new technologies and frequently changing environments.
- Ownership – Accountable and takes care of assets as if they were their own.
Your Skills
- PLC Programming – Proficiency in programming in Ladder Diagram, Function Block, Sequential Function, and Structured text.
- HMI Development – Ability to develop and maintain Human-Machine Interface (HMI) systems. Ability to program in Visual Basic.
- Control System Specific Experience – Siemens PCS7, Allen-Bradley RS-Logix 5000, Siemens TIA Portal, FasTrak FTSolution, GE Proficy iFix
- Python or PowerShell scripting – ability to write scripts for task automation.
- OPC – Experience with Open Process Connectivity
- MS SQL – Use of databases
- Industrial Networking – Knowledge of networking protocols and systems used in industrial environments.
- Instrumentation Technology – Understanding of various sensors and their applications in automation.
- Safety Standards – Knowledge of safe programming and safety protocols and standards in industrial settings.
- Systems administration – Ability to assemble, install, configure operating systems, troubleshoot hardware and software.
- Electrically trained – Able to read and understand electrical schematics
Additional notes
- We do not offer relocation assistance for Dow jobs like this position. This includes reimbursement for travel expenses incurred to and from test sessions/interviews. If you apply for a position that is not within the area in which you reside, you will be responsible for all costs that you incur.
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
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Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
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Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
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Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting
www.dow.com
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As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.www.dow.com
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