What are the responsibilities and job description for the Scheduler/Administrative Assistant position at Dowell Pest Control?
This position is an administrative assistant position that will be responsible to the office’s Service Manager for answering incoming calls, scheduling pest control technician routes, accounts receivable, managing company programs such as (but not limited to) termite warranty extension program and making bank deposits.
Below are skills sets that will be required for this position:
- Must have basic office skills.
- Must have Microsoft Word and Excel experience.
- Must have typing skills.
- Must be able to conduct Customer Relationship Management," using a software system used to manage all interactions and data related to current and potential customers, including contact information, sales opportunities, and customer service history. These efforts allow for a centralized view of each customer relationship to improve sales and customer service efforts.
- Must be customer service oriented
- Must be comfortable talking with customers on the phone for scheduling and accounts receivable purposes.
- Scheduling experience preferred.
- QuickBooks Online experience is preferred
- Will be required to make deposits.
- Must be available full-time from 8 AM to 5 PM Monday through Friday.
- Must have transportation to and from work.
Job Type: Full-time
Pay: $12.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $12 - $17
