Advancement Operations Manager

DOWLING CATHOLIC HIGH SCHOOL

JOB DESCRIPTION

Position: Advancement Operations Manager

Department: Advancement

Reports To: Director of Advancement

FLSA: FT - Non-exempt

Position purpose:

The Advancement Operations Manager oversees the business operations of the Advancement department to support Advancement stewarding and fundraising goals.

The goal is to maintain the integrity of the CRM donor database, process gifts, track renewals and acknowledgements and research and identify new prospects, using the Blackbaud CRM.

• Oversee Raiser’s Edge CRM database to ensure quality of constituent records including regular monthly, quarterly, and annual data maintenance utilizing Blackbaud data update programs and other solutions. (Student activities, physical addresses, life events, phone numbers, email addresses, etc.)

• Manages the processing of gifts, invoice pledges and thank-you acknowledgements to sponsors and donors. Assists in processing when necessary.

• Produces timely reports on donor giving, pipeline development and end-of-month/year accounting through strong command of the Raiser’s Edge database.

• Works as a liaison with the Business department to reconcile monthly and annual Advancement donations and pledges.

• Manages matching gift and memorial gift donations and stewards donors and families.

• Assist with prospect research to identify new donors for fundraisers.

• Provide software support for events throughout the year (Golf outing, Pancake Breakfast, Bash, reunions and one-off events.

• Oversee, support and train staff on RE modules and other Advancement fundraising software.

• Stay up to date, implement and train on software updates to maintain integrity of database

• Lead new data project initiatives as necessary in the analysis of data to support stewarding and fundraising initiatives.

• Assist with advancement fundraising events and initiatives

Hiring/Education Requirements

· Bachelor’s degree in business analytics or a related field or experience

· 2 years of experience in a management or administrative role using Salesforce, Raiser’s Edge, or similar fundraising database software

· Strong understanding of general accounting and bookkeeping principles

· Proficiency with Microsoft Office and G-suite products required (Proficiency with Office 365 preferred)

· Ability to manage confidential information, multiple priorities and competing deadlines plus maintain an attention to detail

· Proven experience utilizing analytical and strong problem-solving skills

· Excellent verbal and written communication skills with internal and external customers.

· Experience in a non-profit, fundraising organization preferred

· Knowledge of Raiser’s Edge software and/or ResearchPoint a plus

Physical and Environmental Requirements:

· Lift and move up to 15 lbs.

· Physical requirements include standing, sitting repetitious hand and body movements, grasping, pushing, pulling, fine motor and gross motor skills, bending, lifting, squatting, kneeling and reaching

· Environmental requirements include working indoors

Job Types: Full-time, Part-time

Pay: From $50,000.00 per year

Expected hours: 40 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• West Des Moines, IA 50265 (Required)

Work Location: In person

Salary : $50,000