What are the responsibilities and job description for the Account Manager position at Downer Brothers Landscaping, Inc.?
Senior Account Manager – Maintenance Division
Location: North Andover, MA (Relocation required if not local)
Compensation: $85,000–$115,000/year commission & performance bonuses
Join a high-performing, collaborative team that values leadership, innovation, and operational excellence. We’re seeking an experienced Senior Account Manager to lead our Residential Maintenance (RM) and Turf Divisions. This is a key leadership role within a company known for strong culture, employee retention, and team-oriented success.
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What You’ll Do
Sales & Account Management
• Build relationships with new and existing clients
• Estimate and manage RM services, turf programs, and enhancement projects (pruning, planting, renovations)
• Drive business development, renew contracts, and retain accounts
Divisional Operations & Team Leadership
• Partner with the Operations Manager to lead daily operations across RM and Turf
• Manage field managers and foremen for scheduling, training, and quality control
• Help develop SOPs, optimize crew routing, and implement preventative maintenance
Project & Quality Management
• Oversee all RM projects with strong work order clarity and proactive site visits
• Resolve client concerns with urgency and professionalism
• Identify upsell opportunities and ensure high project standards
Strategic Growth & Snow Operations
• Hit growth targets through upselling and new business
• Collaborate on data-driven decisions and operational strategy
• Support snow removal operations across divisions
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What We’re Looking For
• 5 years in landscaping (3 years in management)
• Proven field crew and account management experience
• Strong turf care and enhancement project skills
• Familiarity with LMN, Fleetio, CompanyCam (preferred)
• Valid driver’s license (company vehicle provided)
• Bilingual English/Spanish a plus
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Perks & Benefits
• 401(k) matching
• Company vehicle cell phone reimbursement
• Paid time off
• Performance-based bonuses and commission pay
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Schedule
• Monday–Friday
• Occasional weekends during peak seasons
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If you’re ready to take on a high-impact role in a values-driven, growth-oriented company—apply now and help shape the future of our maintenance division.
Salary : $85,000 - $115,000