What are the responsibilities and job description for the Patient Coordinator position at Doylestown Dental Cosmetic Center?
Are you ready to join a growing dental office with a motivated and fun team!? Our office is looking to hire a patient coordinator to help our office grow and flourish. This is a full-time position from Tuesday to Friday. We are seeking someone who can coordinate patients appointments, patient experience, build patient rapport and ensure a flawless patient experience.
If you are enthusiastic, dedicated, and ready to make a positive impact, we would love to have you join us!
BENEFITS
- Office BONUS program
- Paid Holidays
- In house Dental Insurance
ESSENTIAL FUNCTIONS TO ACCOMPLISH OUTCOMES
- Ensure schedule is always prioritized
- Schedule, follow up, and confirm appointments.
- Greet patients with a great attitude
- Assist patient and office paperwork
- Answer phones, check messages, follow up on patients and respond within two business hours.
- Follow up with patient treatments
- Answering phones
- Identify patients with issues; inform the team during morning huddles.
- Set up and manage payment plans, processing payments as needed
- Assist with last-minute cancellations.
- Engage in Practice marketing and patient activities (videos, social media, events).
- Help clean, stock, and maintain front office as well as back office as needed
EDUCATION AND EXPERIENCE
- High school diploma or equivalent required.
- Two or more years’ experience at a dental office in a similar position is preferred.
REQUIRED CERTIFICATIONS
- CPR & first aid certificate (must be obtained by no later than 6-months after hire date)