What are the responsibilities and job description for the Medical Services Coordinator position at DPH-Shattuck Hospital?
The Lemuel Shattuck Hospital, operated by the Massachusetts Department of Public Health (DPH), is seeking a Medical Services Coordinator. Join our team and play a vital role in ensuring the smooth and efficient operations of our credentialing office and Transitional Year Program. As the Medical Services Program Coordinator I, you'll provide crucial administrative support to our Chief Medical Officer, Medical Credentialing Office, TYP Program Directors, Director of Student Clerkship, Internal Medicine physicians, interns, residents, students, and office staff. Your dedication to timely, effective, and accurate medical administrative operations will make a significant impact on our academic and healthcare community.
Hours: 8:30AM-4:30PM Monday-Friday with Weekends Off
Duties and Responsibilities (these duties are a general summary and not all inclusive):
- Assisting TYP Directors with candidate interviews, evaluations, and file management.
- Maintaining program standards and environment of care.
- Supporting the Medicine Credentialing office with recredentialing, certification, and provider enrollment.
- Overseeing billing entries and clinician consultations in Meditech.
- Organizing department conferences and activities.
- Providing administrative support and creating reports, letters, and other documents.
- Reviewing and distributing office mail, maintaining supplies, and assisting with workplace logistics.
Required Qualifications:
- Knowledge of the principles and practices of behavioral techniques, planning, forecasting, organizational Develop charts, graphs, and tables.
- Create general reports and documentation.
- Apply and explain laws, regulations, policies, and procedures.
- Analyze data to draw conclusions and recommend actions.
- Gather information through record examination and interviews.
- Organize and maintain accurate records, including electronic files.
- Communicate effectively both orally and in writing; proficient in mass email.
- Write clear, concise reports and develop ideas logically.
- Follow and give precise oral and written instructions.
- Build and maintain harmonious working relationships.
- Adapt to changing situations and meet program requirements.
- Exercise sound judgment and discretion with confidential information.
Preferred Qualifications:
- Knowledge of unit-specific laws, regulations, policies, and procedures.
- Familiarity with agency structure, functions, and forms.
- Understanding of state personnel system regulations.
- Proficiency in state purchasing and requisitioning procedures.
About the Lemuel Shattuck Hospital:
Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.
Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients.
The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.
Learn more about Shattuck Hospital: https://www.mass.gov/locations/lemuel-shattuck-hospital
Relocation information: https://www.mass.gov/service-details/dph-renovation-for-shattuck-hospital-replacement-building
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website, http://www.mass.gov
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
- Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title: Program Coordinator I
Primary Location: United States-Massachusetts-Boston-170 Morton Street
Job: Administrative Services
Agency: Department of Public Health
Schedule: Full-time
Shift: Day
Job Posting: Feb 10, 2025, 9:56:53 AM
Number of Openings: 1
Salary: 63,031.80 - 90,713.48 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Luciana.M.Hayner@mass.gov / stacy.hart@mass.gov - 8573981891
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: No
