Dental Receptionist

Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our dental clinic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires excellent communication skills, attention to detail, and a strong understanding of dental office procedures.

Duties

• Greet patients warmly and manage their check-in and check-out processes.
• Schedule appointments and confirm patient visits, ensuring efficient use of the dentist's time.
• Maintain accurate patient records and manage electronic health records using systems such as Athenahealth or eClinicalWorks.
• Handle billing inquiries and process payments, including insurance claims with Medicare and other providers.
• Assist with medical coding and ensure compliance with office management protocols.
• Answer phone calls promptly, addressing patient inquiries or directing them to appropriate staff members.
• Maintain a clean and organized reception area, ensuring all materials are stocked and accessible.
• Collaborate with dental staff to ensure seamless patient flow and high-quality care.

Experience

• Previous experience in a dental clinic or medical office is preferred.
• Familiarity with medical office management practices is a plus.
• Knowledge of medical coding and experience with electronic health record systems such as Epic is advantageous.
• Bilingual candidates are encouraged to apply to assist our diverse patient population.
• Strong organizational skills and the ability to multitask in a fast-paced environment are essential.

Join our team as a Dental Receptionist where you can contribute to creating a welcoming environment for our patients while advancing your career in the healthcare field.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $15 - $20