Front Desk/Billing Coordinator

Duties

We are seeking a Billing Coordinator and Front Desk backup to join our team. As the billing coordinator you will play a crucial role in creating a good rapport with patients/billing parties/insurance companies. Your main responsibilities will include:

-Submitting daily billing claims, following up on claim denials, posting insurance payments.

-Verifying insurance eligibility and notifying responsibility party of benefit changes.

- Greeting and welcoming clients and visitors with a friendly and professional demeanor

- Answering a large volume of phone calls, taking messages, and directing calls to the appropriate person or department
- Scheduling appointments and managing calendars
- Managing incoming and outgoing mail and packages
- Providing excellent customer service by addressing inquiries and resolving issues in a timely manner

Skills

To excel in this role, you should possess the following skills:

-Must be comfortable asking for payments and making collection phone calls.

- Strong organizational skills with the ability to multitask effectively
- Proficiency in using office equipment such as computers, printers, and phone systems
- Excellent verbal and written communication skills
- Customer service-oriented mindset with the ability to handle difficult situations professionally
- Computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Previous experience as a dental receptionist is a plus

If you are a detail-oriented individual with exceptional organizational skills and a passion for providing excellent customer service, we would love to hear from you. Join our team as a Front Desk Receptionist and contribute to creating a positive and welcoming environment for our clients.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person