What are the responsibilities and job description for the Front Desk / Billing Coordinator position at Greater Chattanooga Orthodontics?
Benefits:
To excel in this role, you should possess the following skills:
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Submitting daily billing claims, following up on claim denials, posting insurance payments.
- Verifying insurance eligibility and notifying responsibility party of benefit changes.
- Greeting and welcoming clients and visitors with a friendly and professional demeanor
- Answering a large volume of phone calls, taking messages, and directing calls to the appropriate person or department
- Scheduling appointments and managing calendars
- Managing incoming and outgoing mail and packages
- Providing excellent customer service by addressing inquiries and resolving issues in a timely manner
To excel in this role, you should possess the following skills:
- Must be comfortable asking for payments and making collection phone calls.
- Strong organizational skills with the ability to multitask effectively
- Proficiency in using office equipment such as computers, printers, and phone systems
- Excellent verbal and written communication skills
- Customer service-oriented mindset with the ability to handle difficult situations professionally
- Computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Previous experience as a dental receptionist is a plus
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Day shift
- Monday to Friday
