Front Desk/Treatment Coordinator

Overview
We are seeking a highly organized and friendly Front Desk Coordinator to join our endodontic team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front office. The ideal candidate will have experience in a dental setting, possess strong clerical skills, and be proficient in health information management systems. You will be the first point of contact for patients, making your role crucial in delivering a positive experience.

Responsibilities

• Greet patients warmly and check them in for their appointments.
• Manage phone calls with professionalism, providing information and answering inquiries.
• Verify insurance details and assist patients with any related questions.
• Maintain accurate patient records using Meditech and Dentrix software.
• Schedule appointments efficiently while considering the needs of both patients and providers.
• Handle clerical tasks such as filing, data entry, and maintaining office supplies.
• Collaborate with dental staff to ensure seamless patient flow throughout the clinic.
• Uphold confidentiality and adhere to health information management protocols.

Requirements

• Previous or in a similar front desk role is preferred.
• Strong knowledge of insurance verification processes.
• Excellent phone etiquette and communication skills.
• Proficiency in computerized systems, particularly Meditech and Dentrix.
• Ability to manage multiple tasks while maintaining attention to detail.
• A friendly demeanor with a commitment to providing outstanding patient care.
• High school diploma or equivalent; additional certification in health information management is a plus.

Join our dedicated team where your contributions will make a difference in our patients' experiences!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $19 - $21