Dental Scheduling Coordinator/Front Desk

Compensation based on experience and knowledge

RESPONSIBILITIES AND DUTIES include but are not limited to

Must have 2 years previous working experience in a dental office

Excellent communication and organizational skills among team members, patients and referrals

Knowledge of Eaglesoft or dental software and computers

Must be able to work independently and as a team player with a strong work ethic and an ability to learn quickly.

Answer phones and greet all patient. Check phone for messages

Register new patients. Be able to answer patient questions or defer to the proper dental personnel

Make appointments and MAINTAIN the daily schedule of appointments for doctor and hygiene

Research insurance benefit plan coverage levels on the internet and/ or via phone call with insurance companies to collect accurate patient coverages and eligibility

Coordinate insurance benefit plan coverage and billings for patients

Coordinate payments and collections for patient accounts

Bill insurance companies for patient services

Post insurance payments to patient accounts

Resolve insurance payment rejection issues and follow up with insurance companies regarding unpaid claims

Send out financial statements notifying patients of insurance payments and rejections as wells remaining balances their accounts

Accurately answer patient insurance questions in person and over the phone

Resolve insurance related payment issues on behalf of the patient

Checking patients in handout of the office

Perform various office tasks as necessary

QUALIFICATIONS

Must be dependable and have reliable transportation

Must be a high school graduate with some college and business background

Minimum of 2 years dental front desk scheduling and dental insurance billing experience

Must have knowledge of Eaglesoft or dental software , computers and of dental billing procedures

Knowledge of Care Credit

Efficient keyboard skills and computer knowledge

Ability to take initiative and complete assigned tasks

Professionalism, strong communication skills and ability to discuss finance

Customer service skills

Attention to detail

Efficient and organized

Ability to work individually and in a team setting

Available Monday-Thursday 8:15-5:30 with occasional Fridays

Willing to learn new skills as needed

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift

Ability to Commute:

• Grand Blanc, MI 48439 (Required)

Ability to Relocate:

• Grand Blanc, MI 48439: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $24