What are the responsibilities and job description for the Front Desk Dental Receptionist position at Dr. Ernest Orphanos?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front desk area. The ideal candidate will be responsible for managing patient interactions, scheduling appointments, and handling medical collections with efficiency and care. A friendly demeanor and strong communication skills are crucial for success in this position.
Duties
- Greet patients and visitors warmly, ensuring a welcoming environment.
- Manage scheduling, including appointment confirmations and reminders.
- Handle phone calls with professionalism, demonstrating excellent phone etiquette.
- Process medical collections accurately and efficiently.
- Maintain patient records using electronic health record systems such as EagleSoft, TDO Etc.
- Assist patients with inquiries regarding their appointments and information.
- Ensure the front desk area is organized and presentable at all times.
- Collaborate with healthcare professionals to facilitate smooth patient flow.
Skills
- Proficient in medical collection processes and scheduling.
- Strong phone etiquette to effectively communicate with patients and staff.
- Familiarity with electronic health record systems
- Ability to type efficiently for data entry tasks.
- Bilingual candidates are highly encouraged to apply, enhancing communication with diverse patient populations.
- Excellent organizational skills to manage multiple tasks simultaneously.
- Strong attention to detail to ensure accuracy in patient records and scheduling.
Join our team as a Front Desk Receptionist where you will play a vital role in creating a positive experience for our patients while supporting the operational needs of our healthcare facility.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- On-the-job training
- Paid sick time
- Paid time off
- Uniform allowance
Medical Specialty:
- Surgery
Schedule:
- Monday to Friday
- No weekends
Work Location: In person