What are the responsibilities and job description for the Online Sales Concierge position at DR Horton?

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an Online Sales Concierge . The right candidate will specialize in the process of converting internet leads to onsite traffic / sales.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Manage all incoming internet leads from company website and outsourced companies
Ensure a positive experience to all potential customers whether online, live chat or by phone
Convert qualified leads into office appointments with onsite Sales Representatives
Enter and update information in a customer management database
Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
Generate a monthly analysis of divisional website traffic, hits, source, etc.
Maintain current knowledge of communities, product, plans and amenities
Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
Coordinate mass mailing lists and the mailing of materials to prospective clients
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Ability to work overtime

Qualifications

Education and / or Experience

High school diploma or general education degree (GED); and / or one to three years of related experience and / or training

Superb interpersonal, written and verbal communication skills

Ability to work well within a team

Provide attention to detail and manage multiple responsibilities

Strong organizational and follow-through skills

Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

Proficiency with MS Office and email

Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision

The noise level is generally moderate

Preferred Qualifications

Licensing requirements vary by state.

Must hold a real estate license in the State of Georgia.

Bilingual in English and Spanish preferred.

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including :

Medical, Vision and Dental

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life Insurance

Vacation, Sick, Personal Time and Company Holidays

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2

Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!

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