Medical Secretary/Receptionist

Please be aware that unsolicited phone calls to the office for job applications will not be considered. We request that all applications be submitted and followed up on electronically.

Full-time Medical Front Office/Receptionist needed for Williamsville Internal Medicine practice.

Two Physicians with One Physician Assistants.

MUST be proficient in MEDENT.

MUST have Internal Medicine Experience.

Experience a must.

401K eligible with employer contributions.

Free parking.

Paid vacation and holidays

Job Type: Full-time

Work Location: One location

Experience: MEDENT: 1 years (Required)

Job Description: Medical Secretary

Key Responsibilities:

• Patient Scheduling & Appointment Management:
• Schedule and confirm appointments for patients with medical professionals.
• Manage and coordinate doctors’ schedules, ensuring appointments do not overlap.
• Send reminders to patients about their upcoming appointments.
• Medical Records Management:
• Maintain accurate patient records, including medical histories, test results, and visit summaries.
• Ensure patient confidentiality by following HIPAA guidelines.
• File and organize patient charts and documents, both digitally and physically.
• Front Desk Operations:
• Greet patients, answer phones, and provide general information.
• Collect patient personal information, insurance details, and medical histories.
• Handle patient check-ins and check-outs.
• Medical Correspondence:
• Assist in preparing and managing medical correspondence, such as referral letters, medical reports, and appointment reminders.
• Relay information between patients and medical staff, ensuring accurate and timely communication.
• Inventory and Supplies Management:
• Order and maintain office supplies and medical equipment.
• Monitor stock levels of medications or other medical materials required by the healthcare team.
• Office Organization & Clerical Support:
• Perform routine clerical tasks, such as filing, faxing, photocopying, and data entry.
• Maintain office filing systems, ensuring that all documents are appropriately archived.
• Communication and Coordination:
• Coordinate between departments, ensuring the flow of information between administrative and medical staff.
• Handle sensitive medical information with care and confidentiality.
• Communicate effectively with both medical professionals and patients.
• Other Duties:
• Assist with patient follow-up calls for appointment reminders, test results, or medication instructions.
• Support the medical team in administrative tasks like transcription, correspondence, and preparing documents for meetings or conferences.

Qualifications & Skills:

• Education: High school diploma or equivalent (some positions may require a medical secretarial certificate, associate’s degree, or equivalent training).
• Experience: Previous experience in medical office administration or a similar role preferred.
• Skills:
• Strong organizational and multitasking skills.
• Proficiency in office software (Microsoft Office, Google Suite, etc.) and medical software (EHR/EMR systems).
• Excellent communication skills, both verbal and written.
• Attention to detail and ability to handle sensitive information.
• Knowledge of medical terminology, office procedures, and insurance processing.
• Ability to remain calm under pressure and work efficiently in a fast-paced environment.

Yearly flu vaccination required.

Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Paid time off

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• MEDENT: 1 year (Required)

Work Location: In person

Salary : $20