What are the responsibilities and job description for the Front Desk Patient Coordinator position at Dr. Laila Khalid DDS, PLLC?
Are you a warm, friendly, and organized individual seeking a rewarding career in a private fee for service Dental Office, with no Fridays or weekend hours? Look no further! We are currently hiring a Dental Office Front Desk Associate / Patient Co-ordinator to join our dynamic team at McCracken and Khalid Dentistry, Holden, MA.
About Us: At McCracken and Khalid, we are committed to providing exceptional dental care and creating positive experiences for our patients for the past 50 years. We cherish in creating long term relationships with our patient and staff members. Our family practice is equipped with the latest technology, and our team is dedicated to delivering personalized, compassionate care. Join us in our mission to help patients achieve healthy, beautiful smiles!
Position: Dental Office Front Desk Associate / Patient Co-ordinator
Benefits:
- Competitive salary based on experience
- Current Staff member will provide a training opportunity to transition into the role
- 401(K)
- Paid time off
- Monday - Thursday (8hrs/day)
- Health and dental benefits package
- Professional development and training opportunities
- Positive and collaborative work environment
- Opportunity for growth and advancement within the organization
Responsibilities:
- Greet and welcome patients with a friendly and professional demeanor
- Manage patient treatment plans, appointments, schedule follow-ups, and handle appointment reminders
- Answer phone calls, address inquiries, and provide accurate information to patients
- Check-in patients, verify insurance coverage, and collect necessary paperwork
- Assist with patient registration, updating records, and maintaining confidentiality
- Coordinate with dental team members to ensure smooth workflow and efficient patient flow
- Handle billing and financial transactions, including insurance claims and payment processing
- Maintain a clean and organized front desk area, ensuring a professional appearance at all times
- Manage referrals to specialists
- Explain treatment plan and associated finances to the patients.
Requirements:
- Previous experience in a dental setting is required
- Excellent customer service skills with a warm and welcoming personality
- Strong organizational and multitasking abilities
- Proficiency in using dental practice management software (Dentrix preferred)
- We are a fee for service office, but familiarity with insurance plans, billing procedures, and dental terminology is preferred
- Attention to detail and accuracy in handling administrative tasks
- Outstanding communication skills, both verbal and written
- Ability to work effectively as part of a team
If you are passionate about providing exceptional patient care, possess strong organizational skills, and thrive in a team-oriented environment, we would love to hear from you!
To apply for the Dental Office Front Desk Associate position at McCracken and Khalid Dentistry, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team. We look forward to reviewing your application and potentially welcoming you to our dental family!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Free parking
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Dental office: 2 years (Required)
Work Location: In person
Salary : $25 - $30
