What are the responsibilities and job description for the Dental Receptionist position at Dr Lane & Associates?
Lane & Associates Family Dentistry is currently seeking a Dental Receptionist to join our incredible team at our Fuquay Broad office!
Overall Responsibility:
The Dental Receptionist is an essential role on our administrative staff. They are responsible for ensuring patients are receiving a 5-Star experience from the initial phone call to check-in. Utilizing resources through Denticon and applying exceptional patience care techniques.
Key Tasks & Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:
- Managing telephone calls, controlling, scheduling, and confirming patient appointments including gathering patient’s insurance information and updating current info.
- Ensuring the next day’s schedule is filled for the doctor and hygienist, utilizing various reports.
- Checking in patients utilizing dental software and ensuring proper paperwork given and filled out by patients.
- Shares maintenance duties and keeps workspace neat and clean.
- Other duties as assigned.
Skills & Attributes:
- Excellent planning, analytical, and organizational skills
- Strong interpersonal and communication skills
- Possess a positive attitude and top-notch customer service skills
- Work efficiently in a rapidly changing environment
- Professional appearance and manner
- Computer proficiency
Job Specifications:
- High school diploma or GED
- At least a year experience in a Dental or Healthcare setting
- Ability to lift 15-20lbs.
