Demo

Store Manager

Dr. Martens plc
Cherry Hill, NJ Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 3/21/2025

ROLE HIGHLIGHTS

This exceptional leadership opportunity is designed for a motivated and enthusiastic retail professional who can drive exceptional customer service, maximize sales consistently, and maintain overall store performance. You will lead the store team by example and be an advocate for the Dr. Martens brand.

A NEW CHALLENGE AWAITS YOU IN THE AMERICAS REGION

This is a brand new Dr. Martens store location set to open in early May 2025, offering a unique chance to shape the store's success from the ground up.

KEY RESPONSIBILITIES

  • Lead, motivate, and develop store teams to deliver outstanding customer service while adhering to our retail standards and Key Performance Indicators.
  • Exceed sales/profitability budgets for the store while maintaining controllable costs to achieve established Return on Sales (ROS) and payroll goals.
  • Develop business strategies to increase store traffic and optimize profitability, aligning with company objectives.
  • Oversee all aspects of Human Resources within the store, including recruiting, hiring, training, and retaining top talent.
  • Proactively manage inventory control-related issues and ensure accurate inventory tracking.
  • Provide input on product orders, buying trends, customer needs, and inventory levels, reviewing stock levels regularly to drive sales.
  • Ensure consistent visual presentations and merchandising standards are achieved.
  • Identify, recommend, and maintain local advertising and/or store promotions within scope set by Brand Marketing team.
  • Create schedules to accommodate business needs and ensure accurate timekeeping procedures.
  • ESSENTIAL QUALIFICATIONS

    To succeed in this role, you will possess these fundamental qualities:

    • 3-5 years of retail management experience, preferably in footwear and/or apparel. An Associate or Bachelor's Degree in a related field is desirable.
    • Experience managing staff, setting schedules, assessing performance, and supporting professional development.
    • Thorough knowledge of retail merchandising and operations.
    • Proficiency in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems, with experience in MPOS and StoreForce being an asset.
    • Effective communication skills, both verbally and in writing, to engage with diverse customers.
    • Analytical ability to identify and evaluate problem areas, implementing effective solutions.
    • Able to work evenings, weekends, and holidays.
    • Ability to lift and carry up to 50 pounds, as well as navigate stairs and ladders.
    • Domestic travel required, up to 5%.
    • A strong connection with our Brand, The Stuff that Sets Us Apart, and our Fundamental Qualities.
    • WHAT WE OFFER

      • Welcome to the brand free pair of Docs.
      • 65% off Employee Discount.
      • Seasonal free pairs of Docs.
      • Transit and parking flexible spending accounts.
      • PTO and Sick Time.
      • Our Employee Assistance Program – for when times might get tough.
      • 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match.
      • DM Foundation, supporting and empowering our communities around the world.
      • Paid Volunteer Hours.

      COMPENSATION PACKAGE

      • $75,000 - $80,000 per year, with exact compensation varying based on skills, experience, and location.

      We strive to create an accessible and inclusive application and selection process. If you require provisions to participate, please contact our Talent Acquisition team to discuss your accessibility needs.

      At Dr. Martens, we are committed to creating an environment where everyone can thrive and feel empowered to express themselves. We are an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Salary : $75,000 - $80,000

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