Part Time Front Desk Receptionist

We are seeking a part-time (approx 30 hours) , front desk/receptionist to join our dental family! We are looking for a friendly, detail oriented team player with some dental insurance background, ready to make a commitment to our office and our patients. The office uses digital radiography, dental practice management software (Dentrix), email/text communications, and electronic claims. We are offering a part-time position which is about 30 hours per week.

Position: Front desk team member who answers phones, schedules patients, collects payments, greets patients and performs record filing (entry level admin team member).

Essential Responsibilities:

Answer incoming calls using proper telephone etiquette.

Check patients in and out.

Schedule/confirm patient appointments.

Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).

Collect all co-payments and past due balances on date of service.

Present financial policies and arrangements accurately to patients.

Facilitate effective patient flow using the proper callback system.

Identify, reference and apply insurance coverage and billing.

Perform basic computer functions.

Act in a professional manner.

Other duties as assigned.

Required Skills:

At least six months of similar job experience.

Demonstrate ability to assume Patient Services Representative’s essential responsibilities.

High School Diploma or equivalent.

Demonstrate knowledge of effective scheduling.

Comply with protocols and standards.

Demonstrate and promote superior customer service skills.

Ability to multi-task.

Exercise basic knowledge of dental terminology.

Full-time Benefits with part-time hours

Knowledge/Skills/Abilities:

English composition, grammar, spelling, and punctuation.

Skilled in the use of standard office equipment including: telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software).

Ability to maintain composure and professionalism when exposed to stressful situations.

Maintain confidence with the patient regarding abilities of doctor(s) and staff.

Ability to work cooperatively with management, staff, and patients.

Ability to prioritize, organize, and complete tasks in a timely and independent manner.

Ability to accept constructive criticism.

Ability to understand and follow written and verbal instructions.

Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality.

Ability to quickly grasp relevant concepts regarding duties and responsibilities.

Ability to greet visitors professionally and courteously.

Pay dependent on experience.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $18.00 - $28.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $18 - $28