Pharmacy Manager - Hagerstown, MD

Job Details

Description

Dragonfly Health - A great place to land

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

Dragonfly Health is our name for a reason.

The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.

What We Offer

Whatever it takes. Wherever it takes us.

• Competitive Pay
• Comprehensive benefits package (health, dental, vision, PTO, sick time, 401k w/match, etc.)
• Growth opportunity and career advancement
• Agile and adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care
  
  

See how Dragonfly Health is transforming the world of hospice and post-acute care.

What You Will Do

• Lead and Develop Pharmacy Staff Responsible for hiring, training, scheduling, and performance management of pharmacists and technicians to ensure daily operations run smoothly and meet performance standards.
• Drive Quality and Performance Excellence Support performance goals, provide feedback and reviews, and collaborate with stakeholders to resolve conflicts or address performance issues, with a strong focus on minimizing dispensing and data entry errors.
• Maintain Exceptional Customer and Client Service Ensure a high standard of client relations and customer service is upheld across all pharmacy operations.
• Oversee Training and Competency Programs Identify staff training needs and implement onboarding plans and ongoing development strategies for both new hires and existing staff.
• Manage Inventory and Regulatory Compliance Oversee annual inventory processes, daily inventory replenishment, and supply ordering in compliance with regulatory and business requirements, including remote dispensing units.
• Standardize and Document Procedures Maintain up-to-date work practice documents and ensure standardized processes across clients and teams to support consistency and effective training.
• Support Operational Rollouts and On-Call Coverage Participate in implementation efforts at partner sites as needed and rotate in the Supervisor On-Call schedule for pharmacy operations.
  
  

What We Look For

• Licensure: Active pharmacy license required in the state of operation; PharmD preferred; willingness to obtain additional state licenses.
• Education & Experience: Minimum 3–5 years as a Clinical Pharmacist with at least 1 year in a leadership role; hospice and palliative care experience preferred.
• Knowledge of Regulations: Strong understanding of federal and state pharmaceutical laws to ensure compliance and safe care delivery.
• Technical Skills: Proficient in web browsers, Google Suite (Docs, Sheets), and prescription order entry systems.
• Communication & Leadership: Demonstrated ability to lead multidisciplinary teams, communicate effectively, and manage competing priorities.
• Professional Attributes: High level of professionalism, discretion, customer service, and the ability to work independently while maintaining confidentiality.
  
  

Why Pharmacy Managers are important

The Pharmacy Manager plays a vital role in ensuring Dragonfly Health delivers safe, timely, and high-quality pharmaceutical care to patients and partners. By leading operational excellence, regulatory compliance, and staff development, this position supports the heart of our mission: compassionate, reliable care tailored to the needs of those we serve. Their leadership directly impacts patient outcomes, client satisfaction, and the overall success of our pharmacy operations.

Let's soar together