Administrative and billing assistant

Administrative and Billing Assistant Job Description

Drake Hardware & Software is seeking an administrative assistant to join our fast-moving and friendly workplace. The ideal candidate is efficient, detail-oriented, skilled in customer service and maintaining customer relationships. This candidate should have some accounting experience, be willing to learn and be adaptable to changing priorities.

About Our Workplace: Drake Hardware & Software is an IT and Business Consulting firm in Burlington, Iowa that strives to in “Making Business Life Easier” for our clients. Our goal is to provide great customer service and grow our clients’ businesses by introducing them to new technology.

Drake Hardware & Software focus’ on growing our employees in their skills to enrich themselves and our company. We work hard to maintain a family friendly and positive work environment. 

Administrative and Billing Assistant Job Responsibilities: 

·      Provides administrative support to ensure efficient office operations.

• Answers phone calls and directs clients/callers to appropriate personnel, schedules tickets for consultants, signs for incoming packages, and assists clients and other visitors.
• Manage calendars, tickets and other information needed for consultants.
• Coordinates invoicing, agreements and contracts for customers.
• Invoice customers with verification emphasis on content, spelling and vocabulary.
• Operates and maintains office equipment, including printers, copiers, and fax machines.
• Manage in-house inventory and supplies.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.
• Presents a positive and professional image for the organization.
• Maintain a clean and healthy environment for the office and employees along with maintain recycling.

Work Hours and Benefits: 

·      35-to-40-hour Work Week, Monday through Friday

  Maybe asked to work special events on the weekends or after hours.

·      Vacation and Holidays

·      Simple IRA – Matching

·      Life, Health and Dental Insurance options

Administrative Assistant Skills: 

·      Willing to learn new applications

·      Fluent in  Microsoft Office and QuickBooks

• Accounting background helpful
• Data management and entry skills
• Accurate record keeping
• Written communication skills
• Time management, multitasking, and flexibility
• Organizational skills
• Accuracy and attention to detail
• Supply management and inventory control
• Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette
• Ability to work well under pressure and navigate multiple deadlines
• Proactive approach to problem-solving and process improvement
• Ability to work well independently and in collaboration with others
• Planning and coordination for different events.

Education, Experience, and Licensing Requirements:

• High school diploma or equivalent, associate’s degree and/or Bachelor’s degree.
• Past administrative experience or tenure in an office setting a plus
• Must be able to lift to 50lbs
• Must have valid driver's license
• Must pass background check before starting employment

Drake Hardware & Software is an Equal Opportunity Employer.