What are the responsibilities and job description for the Assistant General Manager position at Drake's WEHO?
About the Opportunity
As the Assistant General Manager at Drake's WEHO, you’ll be at the heart of our guest experiences. In this dynamic leadership role, you will help shape and inspire a talented team while ensuring a welcoming and memorable atmosphere where both guests and team members thrive. You will assist in overseeing daily operations, leading hiring and training efforts, and upholding the highest standards in food safety and service quality. This position offers an opportunity to make a meaningful impact on guest satisfaction while growing within a company that values dedication and passion.
Core Responsibilities
- Create unforgettable dining experiences by exceeding guest expectations and demonstrating a passion for hospitality
- Lead by example, embodying company standards of excellence with a high-energy, service-oriented approach
- Address guest concerns—both written and verbally providing creative and effective solutions
- Assist in interviewing, hiring, training and onboarding new team members
- Continuously develop and mentor team members through cross-training and leadership support
- Conduct pre-shift meetings, ensuring the team is informed of key business updates and motivated to deliver exceptional service
- Review reservations and coordinate special occasions to ensure all details are flawlessly executed
- Assist in managing weekly staff schedules in coordination with the General Manager
- Maintain the highest standards of food safety, sanitation, and service quality
- Ensure food is consistently prepared and served according to company standards for excellence, recipes, portioning and presentation
- Oversee administrative responsibilities, ensuring timely and accurate submission of reports and documentation
- Ensure compliance with all local, state and federal laws and regulations
Requirements
- High school diploma or GED required; Bachelor’s Degree in Restaurant/Hospitality Management or a related field is strongly preferred
- 2 years of full-service restaurant management experience highly preferred
- Trustworthy, detail-oriented and open to constructive feedback
- Strong written and verbal communication skills
- A natural ability to engage with guests, exuding a commitment to hospitality and service excellence at all times
If you’re a passionate leader who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!
Perks
- Medical, Dental and Vision benefits available
- Professional development and career growth
- Robust Manager in Training program
- Paid Time Off
- Restaurant is closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family
Physical Requirements
- Ability to lift up to 50 pounds
- Ability to work standing and walking for extended periods of time
Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.
