What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Draw House Concepts?
Job Description
Job Description
Position : Entry Level Customer Service Assistant
Are you a people person with a passion for customer service? Do you have a keen eye for detail and a knack for problem-solving? If so, Draw House Concepts is looking for you!
As an Entry Level Customer Service Assistant, you will be the face of our company, providing exceptional customer service to our clients. You will be responsible for handling incoming customer inquiries, assisting with order placement and tracking, and providing general support to our sales team.
Key Responsibilities :
- Assisting customers with product selection and placing orders
- Tracking orders and providing updates to customers
- Resolving customer complaints and issues with empathy and efficiency
- Collaborating with the sales team to ensure customer satisfaction and retention
- Maintaining accurate and organized customer records
- Proactively identifying and addressing potential issues to prevent customer complaints
Qualifications :
Benefits :
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a motivated individual with a passion for providing excellent customer service, then apply now to join our team at Draw House Concepts!
