Admin Assistant

Dream Sleep Center in Pueblo, CO is looking for front desk/reception staff to join our eight-person strong team. We are located at 44 Briargate Terrace. Our ideal candidate is a self-starter, ambitious, and hard-working.

Check patients in and out for appointments and assist them with documentation requirements and setup appointments for consultations, and follow-up visits

Exercise due diligence, critical thinking, and communication skills to determine the appropriate action to address patients concerns and issues

Provide an exceptional patient experience while collaborating with other stakeholders to improve operational efficiencies 

Respond to patients, family members, vendors, and other medical offices via phone and email in a timely and professional manner 

As a team member and stakeholder, you will be able to contribute to daily, monthly and quarterly strategies by identifying issues and their root causes and be involved with providing solutions to run smooth operations throughout the day.

What would make you a great fit for our organization?

You have a compassionate and serving mindset with a passion for the patient experience and inherent motivation to help others; you'll always go the extra mile to make sure the job gets done right 

Experience in conflict resolution with the ability to manage several tasks at once without pause, as well as identify and balance top priorities 

You are always personable and have an awareness of your emotions, how they impact others, and the ability to manage stressful situations (especially on the phone)

Experience working in a team-oriented and collaborative environment 

You are genuine, organized, trustworthy, reliable, sincere, appreciate learning every day, and enjoy growing by learning and sharing your knowledge with other stakeholders.

Have a successful track record in following-up and following-through on your commitments to yourself, our organization, and others.

Thrive in a collaborative and fluid environment that may result in changing priorities (you embrace change) 

Responsibilities:

• Greet patients at the front desk and check them in for scheduled appointments
• Assist patients with paperwork and documentation
• Answering telephone calls and creating telephone encounters
• Maintain and coordinate schedules, appointments, and calendars
• Create spreadsheets, presentations
• Maintain an organized filing system
• Conduct internet research
• Enter data into reports as needed
• Send emails, make phone calls, scan and fax documents

Qualifications:

Preferred previous administrative experience in a healthcare environment (Willing to train the right candidate)

Experience with computer technology including EMRs (ECW preferred), Microsoft Office, Outlook, Excel, Word, Power Point, Windows, and utilization of website search engines. 

Exceptional attention to detail

Ability to organize and create orderly systems

Benefits:

• 401(k)
• Health insurance
• Paid time off
• set schedules
• flexibility in time off

Schedule:

• 8 hour shift
• All major Holidays off (office closed)
• Monday to Friday (Fridays will be 1/2 day)

Work Remotely:

• No

Dr. Bradley Smith & The Dream Sleep Center is an equal opportunity employer. We believe that a diverse work environment is a successful work environment so all qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.