What are the responsibilities and job description for the Customer Relations Manager position at DreamCrete Custom Creations?
Company Description
DreamCrete Custom Creations is the largest decorative concrete and epoxy coatings business in Florida, offering a wide range of services from polished concrete to stamped concrete. Constant research and development allow us to provide the latest in decorative concrete and innovative products to our clients. Our dedication to quality has earned us recognition and awards, including being named Top Concrete Contractor and winning Best of Awards for Home Design.
Role Description
This is a full-time on-site role for a Customer Relations Manager at DreamCrete Custom Creations in Winter Park, FL. The Customer Relations Manager will be responsible for soliciting business opportunities, managing client relationships, addressing inquiries and concerns, coordinating project timelines, and ensuring customer satisfaction. Additionally, they will collaborate with internal teams to deliver exceptional service and support to clients.
Qualifications
DreamCrete Custom Creations is the largest decorative concrete and epoxy coatings business in Florida, offering a wide range of services from polished concrete to stamped concrete. Constant research and development allow us to provide the latest in decorative concrete and innovative products to our clients. Our dedication to quality has earned us recognition and awards, including being named Top Concrete Contractor and winning Best of Awards for Home Design.
Role Description
This is a full-time on-site role for a Customer Relations Manager at DreamCrete Custom Creations in Winter Park, FL. The Customer Relations Manager will be responsible for soliciting business opportunities, managing client relationships, addressing inquiries and concerns, coordinating project timelines, and ensuring customer satisfaction. Additionally, they will collaborate with internal teams to deliver exceptional service and support to clients.
Qualifications
- Strong communication and interpersonal skills
- Customer service-oriented with a passion for client satisfaction
- Organizational skills and the ability to multitask effectively
- Knowledge of decorative concrete and epoxy coatings is a plus
- Experience in project management or account management
- Ability to work well in a fast-paced environment
- Proficiency in Microsoft Office suite
- Previous experience in the construction or design industry