Director of Operations

Location: A combination of in-office (Bergen County, NJ) and remote

Travel: Some moderate travel required to visit manufacturing partners (most within 90 minute drive of office)

Company Overview

Our purpose at DreamJellie is to transform the night into a portal for brighter days, ensuring every kid wakes up ready to reach their full potential. Rooted in the belief that kids thrive when their nighttime needs are met, we create innovative sleep products designed exclusively for them. With a blend of comfort, imagination, and uncompromising quality, DreamJellie makes bedtime easier for parents and magical for kids - because owning the night means ruling the day.

Role Overview

We are seeking an experienced Director of Operations to join our small, highly motivated, and fast-paced team. The Director of Operations has responsibility for all areas of operation, including manufacturing, distribution, production planning and quality control. As we are currently a small team, we are looking for someone who is self-motivated and not afraid to get their hands dirty and do the work themselves. The person in this role will collaborate with the executive team to shape the company’s manufacturing and distribution strategies over time while building an operations team around them to support our rapid growth. 

Responsibilities:

• Build and own the operating model. Collaborate with the executive team and finance to forecast product demand and target inventory levels, then translate targets into purchase orders and production levels for manufacturing and distribution partners 
• Oversee and direct all aspects of day-to-day operations, from sourcing raw materials/inputs to final customer order fulfillment, ensuring on-time and cost-effective delivery throughout the manufacturing and fulfillment process
• Manage third-party manufacturing relationships. Negotiate contracts and agreements, ensure quality control and compliance with safety standards, send purchase orders, keep partners abreast of forecasted production runs, and hold partners accountable to agreed-upon SLAs/KPIs
• Collaborate with the the executive team and others to integrate product improvements and new product designs into the manufacturing supply chain
• Collaborate with the executive team to develop and implement long-term operational strategies that align with the company’s vision, goals, and values
• Identify opportunities for cost reduction, capital investment, and continuous improvements in operational efficiency to meet company goals
• Build and lead a high-performing operations team by providing guidance, mentorship, and fostering a culture of improvement to drive excellence
• Partner with the finance team to develop and manage operational budgets
• Regularly report on operational KPIs and variance to targets

Qualifications:

• Desire to take ownership and build something new and exciting
• Minimum of 10 years of experience in operations roles; minimum 2 years in an operations management role
• Strong understanding of manufacturing processes, supply chain management, procurement and quality assurance systems
• Expertise in strategic planning, resource allocation, and financial oversight
• Excellent attention to detail, organizational, and time management skills
• Highly self-motivated and willing to roll-up the sleeves to get the work done 
• Excellent leadership, communication, and decision-making skills
• Experience working with or in 3PL, cut-and-sew, and/or textile manufacturing businesses heavily preferred
• Bachelor’s degree in business, operations management, industrial management, or a related field preferred

Benefits:

We’re a small team and will expand our benefits over time. At the time of hire we can offer:

• A competitive salary
• Skin in the game (i.e., profit interest units)
• Paid vacation/sick leave
• Reimbursement for health, dental and vision insurance
• An opportunity to take ownership and help build something amazing
• An energized and highly motivated team

In the future we plan to offer: 

• Company-sponsored health, dental and vision insurance
• Company-sponsored retirement plan
• Company supported mental health benefits
• Parental leave
• …and much more!