What are the responsibilities and job description for the Group Coordinator position at Driftwood Hospitality Management?
The Hilton Dallas Rockwall Lakefront is one of Hilton’s most prestigious properties in North America. We have continuously been ranked in the top 10% year after year in Guest Service and Overall Cleanliness. We're currently seeking a Group Coordinator! Our 233 room luxury property is located in Rockwall, Texas overlooking beautiful Lake Ray Hubbard!
We offer employee discounts at all Hilton Hotels, Employee of the Month program, free meals, Team Rally's each quarter and a fun environment to work in!
A Group Coordinator will ensure the effective coordination and administration of all group room bookings, as per the group reservation procedure.
What will I be doing?
As a Group Coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. Specifically, you will be responsible for performing the following tasks to the highest standards:
A Group Coordinator serving Hilton brands is always on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:
We offer employee discounts at all Hilton Hotels, Employee of the Month program, free meals, Team Rally's each quarter and a fun environment to work in!
A Group Coordinator will ensure the effective coordination and administration of all group room bookings, as per the group reservation procedure.
What will I be doing?
As a Group Coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Adhere to the events and group yield policy in order to maximize revenue
- Develop and maintain a customer database
- Generate and develop sales leads and contact potential clients to build business relationships
- Research local competition and local events
- Manage administrative requests as directed by the Management Team
- Manage an events schedule to maximize yield
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
A Group Coordinator serving Hilton brands is always on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:
- Good organizational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Knowledge of the hotel property management systems
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
