What are the responsibilities and job description for the Group Coordinator position at Driftwood Hospitality?
A Group Coordinator will ensure the effective coordination and administration of all group room bookings, as per the group reservation procedure.
What will I be doing?
As a Group Coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. Specifically, you will be responsible for performing the following tasks to the highest standards:
Adhere to the events and group yield policy in order to maximize revenue
Develop and maintain a customer database
Generate and develop sales leads and contact potential clients to build business relationships
Research local competition and local events
Manage administrative requests as directed by the Management Team
Manage an events schedule to maximize yield
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Arrange and carry out Hotel show rounds
Ensure the complete administration and execution of all planned events
Participate in hotel promotional activities
What are we looking for?
A Group Coordinator serving Hilton brands is always on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:
Good organizational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Knowledge of the hotel property management systems
Salary : $18