What are the responsibilities and job description for the Housekeeping Supervisor position at Driftwood Hospitality?
Hilton Houston North is a recently renovated property located in the Houston City North Area, with 480 rooms and 36 meeting spaces (52,000 SQ Ft) to amaze our guests. We are looking for Top Candidates like You to bring our property alive by delivering exceptional service.
Our Management Company, Driftwood Hospitality Management, is one of the top third-party hotel management in the US with more of 85 Properties between the United States, Puerto Rico and Costa Rica and our portfolio has outstanding partnership with 20 hospitality brands like Marriott, Hilton, IHG, Wyndham, Choice, and numerous Independent Boutique hotels. Driftwood elevates the industry by its passion for hospitality, resources, technology and by nurturing and advancing our in-house talent. Our full-time associates enjoy competitive salaries and a generous benefit package including:
Medical, Dental and Vision Insurance
Vacation time and Sick time
401(k) with Company Match
Employee Travel Program with special rates at Driftwood Hotels
And more!
Overview:
To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwood’s high standards of cleanliness.
Duties (not limited to):
Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift.
Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines
Report all maintenance deficiencies in guest rooms and corridors.
Expedite special guest requests, such as extra towels, blankets or pillows.
Check all vacant/ready/stay over/OOO rooms daily.
Qualifications:
Minimum one year housekeeping supervisory experience in a hotel setting.
Ability to read and write basic English to complete forms such as a room status report. Bilingual Spanish- English required.
Ability to provide clear direction, instruction, and guidance to the team.
Ability to organize and prioritize work and meet deadlines.
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
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