Dental Treatment Coordinator

Job Title: Treatment Coordinator
Company: Drill Dental
Location: Boca Raton location
Employment Type: Full-Time

About Drill Dental

Drill Dental is a forward-thinking dental practice dedicated to redefining patient care through cutting-edge technology and an unwavering commitment to excellence. Our innovative approach ensures that our patients not only receive top-tier treatments but also feel genuinely cared for throughout their dental journey.

Position Overview

We are seeking an enthusiastic and detail-oriented Treatment Coordinator who will also oversee key front desk responsibilities. In this role, you will be the cornerstone of our patient experience—guiding patients from initial consultation to post-treatment care, managing the flow of the reception area, and ensuring seamless communication between patients and the clinical team. If you’re passionate about patient advocacy, have a knack for organization, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

Treatment Coordination

• Serve as the main point of contact for patients regarding treatment plans, financial arrangements, and scheduling
• Clearly communicate treatment options, costs, and insurance information
• Coordinate with the dental team to ensure seamless scheduling and efficient patient flow
• Follow up with patients to confirm appointments and assist with any inquiries
• Maintain accurate patient records, ensuring confidentiality and compliance with practice standards

Front Desk Operations

• Greet patients upon arrival and ensure a welcoming, professional atmosphere
• Answer and direct incoming calls, addressing patient inquiries or routing calls to the appropriate team members
• Verify patient information, collect co-pays, and manage patient billing processes
• Maintain an organized reception area, including handling mail, deliveries, and general administrative tasks
• Collaborate with clinical staff to effectively manage appointment schedules, reduce wait times, and optimize patient flow

Qualifications

• Minimum of 3 years of experience in a dental office environment is required
• Strong understanding of dental procedures, insurance processes, and financial arrangements
• Excellent communication and interpersonal skills
• Proficiency in dental practice management software (Open dental knowledge preferred)
• Highly organized with the ability to multitask and prioritize effectively
• Demonstrated commitment to providing compassionate, patient-focused service

Why Join Drill Dental?

• Be part of a practice at the forefront of dental innovation, where technology and patient care go hand in hand
• Collaborate with a supportive team that values professional growth and development
• Opportunities for continued education and training in the latest dental techniques and administrative practices

Job Types: Full-time, Part-time

Pay: $23.00 - $28.00 per hour

Benefits:

• Dental insurance
• Employee discount

Schedule:

• 8 hour shift

Experience:

• Dental office: 3 years (Required)

Ability to Commute:

• Boca Raton, FL 33431 (Required)

Work Location: In person

Salary : $23 - $28