What are the responsibilities and job description for the Enthusiastic Customer Service! position at Drip Depot?
Drip Irrigation Customer Service Specialist (Happiness Hero)
What to expect:
- Drip irrigation training (No prior irrigation knowledge required!)
- Hands-on learning with a structured, supportive training program
- Professional office environment of under 10 people
- Fast-paced, fun, and engaging atmosphere
- Guaranteed minimum 40 hours a week September - February
- Overtime during peak season (Projected 48 hrs a week) March - August
- Opportunities for growth
What you will be doing:
- Answering customer questions via email (We do not offer phone support)
- Handling returned products
- Learning about drip irrigation (We never stop learning here!)
- Working overtime during ‘peak season’ (March - August)
What we expect:
We’re passionate about what we do here, and we expect a high level of commitment and performance from our entire team.
- Peak Season availability - March through August is our busiest part of the year, during this time employees will be required to work weekends, holidays and overtime.
- Great attendance - we are looking for someone who is reliable!
- Great attitude - someone who is enthusiastic and enjoys what they do.
- Great work - someone who takes pride in their work, who not only continually achieves goals, but also strives to exceed expectations.
Qualifications:
- 1 years of relevant work experience in retail or the customer service field; email-based
experience highly desired
- Comfortable using Macs and working with technology.
- Must be willing to submit to criminal, driving, and financial background checks.
- Must be able to submit proof of employment eligibility.
- Must have a valid driver’s license or reliable transportation.
- Any college-level coursework preferred
Opportunities for growth and advancement:
All members of our team are brought on at the base level and work their way up. We are big on promoting from within, and use established roadmaps to help you grow with us! If this interests you, please ask for further details as we move along!
Who is Drip Depot?
We’re a small but fast-growing online (e-commerce) drip irrigation supplier. Drip Depot was founded under the notion that people want a greener, more environmentally friendly way to care for their gardens, lawns, and fields that can be done by anyone, anywhere.
Since 2005, we have helped thousands of people enjoy the fruits of their labor by providing them with the tools, information, and equipment they need to grow healthier, happier, and more productive plants to become more sustainable.
Job Type: Full-time
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- White City, OR 97503: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location