What are the responsibilities and job description for the Intake Specialist position at Dript IV Therapy?
Full Time - Intake Specialist
We are looking for a full-time Intake Specialist to join our team.
Position Overview
The Intake Specialist at Dript IV Therapy plays a vital role in managing the order process, invoicing, auditing, and medical data entry. This position involves close coordination with healthcare professionals, clients, and internal teams to ensure the smooth delivery of our IV therapy services. The position is onsite Monday through Friday at our Lincolnwood, IL location.
Key Responsibilities
We are looking for a full-time Intake Specialist to join our team.
Position Overview
The Intake Specialist at Dript IV Therapy plays a vital role in managing the order process, invoicing, auditing, and medical data entry. This position involves close coordination with healthcare professionals, clients, and internal teams to ensure the smooth delivery of our IV therapy services. The position is onsite Monday through Friday at our Lincolnwood, IL location.
Key Responsibilities
- Receive and review physician orders for IV therapy services.
- Ensure accuracy and completeness of orders before processing.
- Collaborate with healthcare providers to clarify any uncertainties or discrepancies.
- Conduct regular audits of order and billing records to maintain compliance.
- Identify and rectify discrepancies, ensuring adherence to regulatory standards.
- Assist in internal and external audits as needed.
- Generate accurate and timely invoices for IV therapy services.
- Enter and maintain accurate patient information in the electronic health records (EHR) system.
- Ensure confidentiality and compliance with HIPAA regulations.
- Collaborate with the medical team to update patient records with relevant information.
- Communicate with clients to obtain necessary information for order processing.
- Provide updates on order status and address client inquiries or concerns.
- Work with the client relations team to enhance the overall customer experience.
- Previous experience in healthcare administration, order management, or medical data entry is preferred.
- Strong attention to detail and excellent organizational skills.
- Familiarity with medical terminology and understanding of healthcare compliance (HIPAA).
- Effective communication skills, both written and verbal.
- Proficient in using electronic health record systems and other relevant software.
- Ability to work collaboratively in a fast-paced environment.
- High school diploma or equivalent required; additional education or relevant certifications are a plus.
- Previous experience in a similar role within the healthcare or wellness industry is advantageous.
Salary : $22 - $24
