What are the responsibilities and job description for the Professional Development Technician position at Driscoll Health?
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GENERAL PURPOSE OF JOB:
The Professional Development Technician is responsible for both technical support and customer service to ensure optimal functioning of educational technologies within the simulation center. It requires broad knowledge of simulation, computer technologies, healthcare delivery, and organization policy and procedures. The person in this role is required to exercise judgement, set priorities, and manage responsibilities within established parameters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.
Audiovisual/Computer Technology
The Professional Development Technician is responsible for both technical support and customer service to ensure optimal functioning of educational technologies within the simulation center. It requires broad knowledge of simulation, computer technologies, healthcare delivery, and organization policy and procedures. The person in this role is required to exercise judgement, set priorities, and manage responsibilities within established parameters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.
Audiovisual/Computer Technology
- Demonstrate a working knowledge of a range of common audiovisual hardware and software while providing general technical support and troubleshooting.
- Set up, operate, and store audiovisual equipment.
- Install updates and perform scheduled maintenance for all technology assets.
Education
- Demonstrate a general knowledge of adult education theory.
- Support simulation center users in the use of instructional media and equipment.
- Provides pre-briefing and/or orientation to the learning environment for learners, faculty, and other staff.
- Assist in the maintenance of routine records, updating databases and analyzing routine data/information as required.
- Conduct centralized training activities commensurate with scope of practice.
Healthcare
- Demonstrate knowledge of relevant health professions principles and practices.
- Demonstrate safe operation of common medical equipment and associated resources.
- Understand and apply universal precautions when working with biological materials.
Operations
- Assists supervisor in coordinating access, availability and scheduling of simulation spaces and resources.
- Undertake stock control, ensuring adequate security and levels of consumables and equipment are maintained.
- Ensure preparation and storage areas are maintained in a clean, safe and orderly manner and comply with health and safety regulations.
- Maintain documents and records in support of simulation center operations.
Simulation Technology
- Set up, operate, store, maintain, and repair simulators, task trainers and other simulation equipment.
- Provide general support and troubleshooting for simulation technologies.
- Contribute to and maintain simulation technology-related documentation.
- Liaise with vendors to ensure current and future simulation technology needs are met.
Theatrics and Staging
- Explore, create, apply, and remove moulage/special effects appropriate to the scenario to increase realism.
- Prepare the simulation environment to accurately represent a clinical setting using real and simulated clinical supplies and equipment.
- Portray the role of a patient, family member or other scenario participant as directed.
EDUCATION AND/OR EXPERIENCE:
- A High School Diploma or equivalency is required. AS degree in healthcare related field preferred.
- Three (3) years working in a clinical capacity or a healthcare related field preferred.
- Experience with MS Office and the ability to learn additional software programs, including audiovisual and computerized simulation equipment preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Basic Life Support Provider (within 3 months of hire)
- Non-Violent Crisis Intervention (within 3 months of hire)
- Certification in Phlebotomy preferred
