What are the responsibilities and job description for the Accounts Receivable Manager position at Driven Brands Shared Services LLC?
Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year. Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision. JOB DESCRIPTION: The AR Manager will oversee the Franchise AR operations and managing a team of accounts receivables specialists, ensuring timely and accurate invoicing, customer support, collections, and cash applications relative to the portfolio of accounts. This role involves strategic planning, team leadership, and close collaboration with other departments to optimize financial performance and customer satisfaction. The position is responsible for maximizing net collections, resolving escalated issues, and continually improving processes to drive down DSO and promote efficiency in departmental operations through achievement of assigned KPI’s. This role also serves as a lead and subject matter expert for AR processes as it relates to special projects and meetings. Oversee and assign tasks to the accounts receivable team in accordance to company SOP and goals Handle escalations from AR Coach, train, and develop current and new staff within the Accounts Receivable department. Manage performance reviews in accordance to company guidelines. Follow and ensure all contract payment procedures are being followed and collected/invoiced accordingly Ensure all AR accounts are reconciled monthly and provide information to appropriate departments/senior leadership including the escalation of high-risk accounts. Assist and manage the monitoring, tracking and enforcement of policies and procedures while identifying and developing new concepts and procedures. Perform other AR related task and duties as assigned Ability to travel to attend company related events or franchisee visits as directed. Less than 10% travel annually. Skills And Experience Prerequisites 7 years of AR experience with 3 in AR leadership role Excellent written and verbal communication skills Excellent organizational skills and attention to detail Experience in Oracle Fuse Financial ERP Proficiency with Microsoft Office Suite including Excel, Word, and PowerPoint Analytical, research and critical thinking skills that drive understanding of full AR Process across multiple business units/brands Ability to evaluate and communicate up and downstream impacts of proposed processing changes #LI-GL1 #LI-HYBRID DBCORP
