What are the responsibilities and job description for the Server position at Driven Steakhouse?
About Us:
At Driven we deliver an exceptional dining experience featuring the finest steaks and seafood, paired with expertly crafted cocktails and an exquisite wine selection. Our commitment to excellence is evident in every aspect of our service and culinary offerings. We are seeking a polished, highly skilled, and customer-focused Professional Server to join our team. This individual will play a key role in creating an unforgettable experience for our guests and ensuring that every detail of their visit exceeds expectations.
Job Summary:
The Server will be responsible for delivering top-tier service to guests, providing menu recommendations, taking orders, serving food and beverages, and ensuring a flawless dining experience. The ideal candidate has a deep knowledge of high-end cuisine, exceptional communication skills, and a passion for providing personalized service in a fine dining environment. You will work closely with the front-of-house team to ensure every guest is treated with the utmost care and professionalism.
Key Responsibilities:
- Greet guests warmly and professionally, providing a memorable first impression of the restaurant.
- Present and explain the menu offerings, including daily specials, wine list, and dessert options, with a thorough knowledge of all dishes, ingredients, and preparation methods.
- Take accurate orders and relay them to the kitchen and bar staff in a timely manner.
- Deliver food and beverages to guests, ensuring that the presentation, quality, and timing of each dish meet the restaurant’s standards.
- Ensure guests’ needs are met throughout their dining experience by maintaining attentiveness, offering refills, and checking in regularly.
- Provide wine and cocktail pairing recommendations based on guest preferences and menu selections.
- Address guest inquiries, concerns, and special requests with professionalism and efficiency, ensuring a seamless and enjoyable dining experience.
- Process payments, including cash, credit cards, and checks, and provide accurate change or receipts.
- Collaborate with fellow servers, kitchen staff, and management to ensure smooth service.
- Maintain knowledge of restaurant policies, service standards, and safety procedures.
- Keep workstations and dining areas organized, clean, and free of clutter.
- Assist with setting and clearing tables, folding napkins, and resetting for new guests.
- Uphold the restaurant's standards of hospitality, professionalism, and excellence in every interaction with guests.
Qualifications:
- Proven experience as a Server in a high-end restaurant, preferably with steak and seafood experience.
- Exceptional communication and interpersonal skills, with the ability to engage guests in a friendly and professional manner.
- Strong knowledge of fine dining service etiquette, including proper table settings, wine and cocktail pairings, and food preparation techniques.
- Ability to memorize menus and food preparation details, including special dietary requests and allergens.
- Excellent organizational and multitasking skills, with the ability to work efficiently in a fast-paced, high-pressure environment.
- Strong attention to detail and a commitment to delivering excellent service.
- Ability to work collaboratively as part of a team, while also maintaining a high level of independence.
- Knowledge of POS systems and cash handling procedures.
- Ability to maintain a polished and professional appearance, adhering to the restaurant's grooming standards.
- Flexibility to work evenings, weekends, and holidays as required.
Physical Requirements:
- Ability to stand for long periods.
- Ability to lift and carry up to 25 pounds.
- Ability to navigate through the dining room and around guests while carrying food and drinks.
Why Join Us?
- Opportunity to work in an upscale, renowned steak and seafood restaurant.
- Access to ongoing training and development in wine, fine dining service, and customer relations.
- Be part of a team that values professionalism, quality, and guest satisfaction.
- A supportive work environment with opportunities for advancement in the hospitality industry.
Driven is an equal opportunity employer. Compensation based on experience.
Salary : $12