Title and Registration Support Coordinator

Key Outcomes of the Position:

• Efficient Management of Monthly Registration Renewals:

Ensure timely and accurate processing of vehicle registration renewals, maintaining fleet

compliance and improving operational efficiency.

* Streamlined Mail Sorting and Ticket Processing:

Sort and scan incoming mail/tickets, ensuring efficient data entry into the ticketing system and

prompt customer issue resolution.

* Accurate Title Scanning and Database Management:

Maintain accurate title records in the database, improving access and preventing discrepancies.

* Improved Substitute Tag Issuance and Documentation:

Assist in issuing substitute tags, ensuring accurate documentation and timely processing.

* Customer Support and Timely Ticket Inquiry Resolution:

Provide responsive communication with customers, resolving ticket inquiries and balances

efficiently.

* Fleet Emissions Compliance Maintenance:

Monitor emissions inspections and submit extension requests as needed to ensure compliance and

keep testing up to date.

* Optimized Inventory Management:

Maintain up-to-date vehicle inventory records, supporting fleet management and decision-making.

• Efficient Return Tag Processing:

Return tags via the CVR system, ensuring timely logging and reducing administrative backlogs.

Required Qualifications:

• Strong organizational skills with attention to detail.

• Proactive with a positive attitude and ability to follow instructions.

• Clear communication skills, both written and verbal.

• A flexible team player.

Preferred Qualifications:

• Administrative or clerical experience.

• Experience in the automotive or rideshare rental industry.

• Familiarity with emissions compliance and CVR systems.

• Knowledge of state titles and vehicle documentation.

Why Join Whip Inc.?

Great Pay & Perks – Earn competitive compensation with potential benefits. We believe in rewarding your hard work!

Never a Dull Moment – This isn’t just another desk job! You’ll wear multiple hats, tackle new challenges, and keep things exciting every day.

Awesome Team Vibes – Work with a fun, supportive crew that values teamwork, efficiency, and making things happen.

Level Up Your Career – Gain hands-on experience in operations, logistics, and administration, setting you up for future success.

If you're ready to be the paperwork powerhouse that drives our fleet forward, apply now and join the DriveWhip team!

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Admin or Clerical: 2 years (Required)

Ability to Commute:

• Rockville, MD 20850 (Required)

Ability to Relocate:

• Rockville, MD 20850: Relocate before starting work (Required)

Work Location: In person

Salary : $48,000 - $55,000