What are the responsibilities and job description for the Customer Service Representative position at Driving Schools of Ohio?
DRIVING SCHOOLS OF OHIO in TALLMADGE, Ohio is well known for safety and quality instruction and has been serving the families of Northeast Ohio and the surrounding areas for over 20 years.
We are looking for 2 full-time Customer Service Representatives to support our corporate operations in Tallmadge and help our teenagers get the information they need to get their driver's license. We are looking for assistance Monday-Thursday 9 am to 5 pm and Friday 9 am to 4 pm. We have 3 paid holidays per year, 401 K option and Paid time off (PTO) for full time employees.
Do you enjoy talking (text and email too) with customers, coordinating schedules for our instructors and students, and working with others in an office setting?
The Customer Service Representative must be able to speak with students and parents by phone and use our driving school software to easily update their in-car lessons! This is the most convenient way for our customer support office to assist our teenagers with this important step in their lives.
Your duties will include: Assisting our students and parents by phone, text or email through our website database scheduling system. You will support them on how to navigate our fully functional in car "SELF SCHEDULING" system.
The office, the students, and their parents have 24/7 access to Instructor schedules. Consistent schedules and easy to fill in time slots, if changes are needed. Our busy students and parents can enroll and pay online at their convenience. This technology expedites the entire process and your office support time!
Efficient office operations and assisting with running database reports. A casual dress code and co-workers and Instructors to collaborate with. A friendly environment with caring people!
This position is Ideal for Someone Who Is:
Dependable - more reliable than spontaneous
People-oriented - enjoys interacting with people and working on group projects
Adaptable/flexible - to the changing office environment
Detail-oriented - would rather focus on the details of work than the bigger picture Autonomous/Independent - enjoys working with little direction.
Thank you for your interest! We look forward to meeting you!
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Relocate:
- Tallmadge, OH 44278: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14
