Technical Business Analyst

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.

Job Title: Systems Analyst / Technical Business Analyst

Domain: Telecom (Must have)

Rate - $50 - $55/hr

Location: St. Louis, MO (Onsite)

Key Responsibilities

Systems Analysis & Troubleshooting:

• Review, analyze, and evaluate IT systems to ensure optimal performance and efficiency.

• Perform root cause analysis, defect triaging, and troubleshooting across lower environments, ORT (Operational Readiness Testing), and Production.

• Identify, document, track, and resolve system issues efficiently.

Technical Expertise & Development Support:

• Work with web services, SQL databases, REST/SOAP APIs, and log monitoring tools like Splunk to diagnose and resolve system issues.

• Provide guidance and technical expertise on projects related to data sourcing, back-office applications, and customer-facing systems.

• Support the development team in translating business requirements into formal technical deliverables.

Stakeholder & Project Management:

• Serve as the primary liaison between business users and engineering/development teams.

• Gather and analyze user requirements, recommending improvements to existing systems.

• Research and recommend strategies for enhancing IT systems, automated solutions, and technical interfaces.

• Participate in system design discussions and ensure alignment between business goals and technology implementation.

Required Qualifications & Experience

• 5-10 years of experience in IT systems analysis, technical consulting, or business analysis.

• Strong background in SQL, REST/SOAP APIs, and web services.

• Experience with Splunk or other log monitoring/troubleshooting tools.

• Hands-on experience with root cause analysis, defect triaging, and system troubleshooting.

• Ability to translate business needs into technical specifications and documentation.

• Excellent communication skills to work cross-functionally with development, QA, and business teams.

• Experience in enterprise IT environments involving system integration and process optimization.

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.