What are the responsibilities and job description for the Director of Fulfillment and Distribution position at Drop?

Overview :

At Dropps, we are setting a new standard of clean, one that refuses to compromise. Our biobased formulas deliver powerful results mindful of the environment. It’s a clean clean. Our mission is to create a ripple of positive change; the more you clean, the more good we do for you, your family, and our planet.

Role Summary : Dropps, a leader in eco-friendly, sustainable home care products, is seeking a strategic and results-driven Director of Fulfillment and Distribution . This role will oversee our 3PL’s operational performance; retail, DTC and Amazon order fulfillment, compliance with customer routing requirements, fulfillment cost efficiency, and alignment with Dropps’ sustainability values. The ideal candidate will possess deep expertise in 3PL operations, order fulfillment efficiency, and analytics, with a focus on driving continuous improvement.

Responsibilities :

Strategic Planning : Develop and implement distribution & logistics strategies to support company’s short- and long-term goals
Order Fulfillment & Logistics Excellence : Oversee Wholesale, DTC and Amazon order fulfillment, and inbound and outbound transportation operations and ensure our 3PL partners are meeting service, cost, customer routing requirements and quality expectations
Inventory Management : Owns 3PL inventory management, weekly and monthly inventory reconciliation
Metric Reporting : Develop, own and report Logistics and fulfillment KPI’s
Budgeting : Develop and implement operational and Financial Annual Operating Plan
Process Optimization : Identify and implement process improvements across supply chain functions, with a focus on reducing costs, increasing efficiency, and supporting Dropps' sustainability goals
Vendor Scorecarding : Develop formal quarterly supplier relationship management for all primary suppliers
Cross-functional Leadership : Partner with cross-functional teams including supply planning, finance, and sales operations to ensure alignment on business objectives and supply chain strategies
Sustainability Focus : Lead efforts to ensure that all supply chain processes are in line with Dropps' commitment to environmental sustainability, minimizing waste, and reducing the carbon footprint of supply chain activities

Please make sure you read the following details carefully before making any applications.

Requirements :

Education : Bachelor’s degree in Supply Chain Management, Business Administration, or related field; Master’s degree or MBA preferred

Experience : 8-10 years of experience in supply chain management, order fulfillment, , or related roles, with at least 3-5 years in a leadership capacity

Industry Knowledge : Experience in consumer packaged goods, retail grocery channel, E-tailers (esp. Amazon)and direct-to-consumer sectors

Technical Skills : Strong command of Netsuite, Amazon Seller Portal and Google Suite

Leadership Skills : Demonstrated ability to lead and motivate 3rd party providers; strong interpersonal, negotiation, and communication skills

Analytical Ability : Strong problem-solving and data-driven decision-making skills with an ability to analyze data sets and implement actionable strategies

Sustainability Mindset : Passion for sustainability and commitment to environmental impact reduction in supply chain processes

Physical Requirements (with or without reasonable accommodations) :

Ability to use common office equipment such as a computer, keyboard, mouse / touchpad, etc.

Ability to visually interpret images

Ability to communicate with team members and attend virtual or in-person meetings as applicable

This role is primarily stationary, so must be able to sustain sitting / standing for the majority of work time

Ability to bend and squat

Ability to lift 25 lbs

Ability to travel for meetings

Benefits :

Medical and vision insurance with HRA

401K plan with matching and ESG funds option

Unlimited vacation days

Paid sick time off

Work from home options

Discounts on Dropps products

Home office and internet stipends

Location : Greater Chicagoland Area

Reports to : Senior Director of Procurement

Salary Range : $115,000 - $150,000

Dropps is an equal-opportunity employer. We are proud to provide employment, training, and room for growth to all, regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We thrive when our ideas are reinforced and challenged by new viewpoints and we recognize diversity at Dropps is essential to developing the best products on the market and being the happiest workplace in the world.

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Salary : $115,000 - $150,000

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