Office Administrator

Job Description

Job Description
Dry Eye Equation is a referral center specializing in ocular surface disease. Our mission is to deliver exceptional patient care and positive medical outcomes by offering individualized care to every patient. The ideal candidate is an enthusiastic office and project manager who maintains effective workflow and clear communications with the internal and external audience. Professional work ethic and personal accountability to staff, patients and vendors is a must. Seeking personal skill set requiring attention to detail, self-initiative, and flexability for a dynamic clinical setting. Must have experience creating, training and developing a growing team. We offer competitive pay, paid holidays, 401(k), flexible scheduling and many other benefits of a medical clinic.

POSITION SUMMARY:
Office Manager who is the professional face and first impression for patients and outside partners.

ESSENTIAL FUNCTIONS:
 Patient scheduling in clinic and by phone using Advanced MD software.
 Appointment confirmations, fill waitlist for progressive clinic flow
 Patient check-in/out, verify insurance, update patient records, collect payments
 Maintain Electronic Medical Records (EMR), transactions, appropriate codes in Superbill. Confirm all transactions are accurate, balance collections, and batch the sales by close of business.
 Professional phone etiquette, promptly resolve patient, doctor, and pharmacy requests.
 Maintain customer service excellence to patients, staff and external partners.
 Provide assistance with ongoing patient education.
 Maintain office cleanliness and inventory throughout workday.
 Maintain positive attitude of cooperation, self-motivation, courtesy, and professionalism.
 After completion of administrative duties, employee will cross train to clinical duties

SKILLS & ABILITIES
 Strong interpersonal skills
 Ability to work under pressure
 Self-Motivation
 Professional appearance
 Attention to detail
 Outgoing personality
 Strong organizational skills
 Ability to multi-task in a dynamic clinical environment and perform other duties as assigned.

Education:

 High School Graduate/GED or higher education

Experience:

 2– 4 years of medical experience within the eye care industry preferred
 Working as a professional office representative
 Competent and experienced with patient and staff interactions in a clinical setting

Physical Demands:
 Standing, sitting, and walking frequently throughout the day
 An extended period of time working on the computer

Job Types: Full-time with flexible hours
Starting Pay: $16 - $25 per hour, depending on years of experience in a clinical setting. Opportunity for advancement and pay increase in a performance-based job.

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• What motivates you professionally?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)
• Medical office experience: 2 years (Required)
• EMR systems: 1 year (Required)

Work Location: In person

Salary : $16 - $25