Veterinary Assistant/Receptionist

Duties/Responsibilities:

Reception:

Reception is the first point of contact for clients; it is very important to have a helpful, kind and a problem solver. Below is a list of tasks that you will need to be able to do independently and efficiently.

• Warmly greet clients when they come into the lobby.
• Answer the phones promptly and answer all questions to the best of your ability (if you don’t know ASK)
• Complete all necessary call backs throughout the day.
• Schedule appointments for both Dr. Zwart and the working technician.
• Be able to write, complete and maintain paper charts
• Be able to alphabetize client charts and place them back in the appropriate filing cabinet.
• Be able to pull charts for surgical, doctor and technician appointments.
• Generalized organizational skills.
• Be well versed in the products that we carry.
• Be able to kill out surgical/hospitalization consent forms with client signature.
• Be able to process payments for current payment plans.
• Collect cash, debit/credit, checks for any/all payments; be able to set up payment plans if needed.
• Be able to fill out all additional paperwork at the time of service (ex Vaccine certificates)
• Place orders over the phone if needed.
• Be able to send records to other clinics and the clients if needed.
• Generalized inventory of prescription foods, flea/tick/heart worm, and office supplies.

Veterinary Assistant:

The VA role is one that is very important within our small so every role is important. This is a hands on role where you will be expected to interact with clients, patients and the remainder of the care team. Below is a list of tasks that you will need to be able to do independently and efficiently.

• Write, maintain and complete charting when necessary.
• Be able to restrain all sizes of cats, dogs and sometimes rabbits for exams, bloodwork, nail trims, anal glands, ear cleanings etc
• Be able to prepare the patient for surgical procedures (ex shaving, scrubbing, moving)
• Be able to maintain the cleanliness of the kennel, surgical suite and treatment.
• Be able to restock the treatment area, exam rooms and pharmacy as needed.
• Be able to set up exam rooms, treatment, surgical suite, and radiology for the appropriate procedures without needing to be asked.
• Be able to clean and maintain autoclave, ultrasonic cleaner, lab machines weekly.
• Be able to log client and patient information into CUBEX and Antech lab systems
• Be able to run chemistries, CBC, LHWT and more.
• Be able to set up for urinalysis/in house fecal for technician.
• Be able to set up IDEXX fecal for send out; be able to set up for Antech lab work and histopathology.
• Be able to feed, medicate, clean, walk/scoop after surgical and hospitalized patients throughout the day.

Generalized Tasks:

• You most be able to lift and move up to 50lbs
• You must be able to work within the united states.
• You will help maintain the cleanliness of the ENTIRE clinic on a daily basis in collaboration with other staff.
• You must be comfortable getting on the floor and standing back up.
• You must follow all policies of the clinic and any governing authority (state or federal govt)
• We are an equal opportunity employer and you cannot be discriminated against based on race, age, sex, gender identity, disability, housing status, education level. If you are able to complete the tasks we are happy to have you.

Job Type: Full-time

Pay: $15.50 - $18.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift

Work Location: In person

Salary : $16 - $18