What are the responsibilities and job description for the Business Development Center Representative position at Dryft Motors?
Overview
The Business Development Representative (BDC) plays a key role in the dealership’s success by engaging and nurturing potential customers, handling inbound and outbound calls, responding to online inquiries, and scheduling appointments for the sales team. The ideal candidate is a strong communicator, highly organized, and thrives in a fast-paced environment.
About Dryft Motors
Dryft Motors (dryftmotors.com) is a fast-growing used auto and truck dealership in Miami, FL, specializing in medium-duty commercial vehicles and work trucks. We are committed to delivering high-quality vehicles to our customers while providing an exceptional buying experience. As we continue to expand, we’re looking for a motivated and results-driven Business Development Representative (BDC) to help us generate and convert leads into sales opportunities.
Key Responsibilities
- Schedule sales appointments and confirm customer visits to the dealership.
- Respond to inbound leads via phone, email, WhatsApp, and social media.
- Make outbound calls to follow up with potential customers and previous leads.
- Engage with customers online, providing prompt and professional responses.
- Update and track leads in the CRM software, ensuring accurate follow-ups and notes.
- Work closely with the sales team to maximize showroom traffic and sales conversions.
- Promote special offers and dealership inventory to generate traffic, interest and urgency.
- Provide exceptional customer service to foster long-term relationships with clients.
Skills
- Bilingual (English/Spanish) - required.
- Previous BDC or automotive experience - preferred, but not required.
- Excellent communication skills with a professional and friendly phone presence.
- Ability to multi-task and stay organized in a high-volume lead environment.
- Motivated, goal-oriented, and coachable with a drive to succeed.
- Positive attitude and resilience – Ability to handle rejection and stay motivated to follow up with leads.
- Comfortable working weekends and a flexible schedule as needed.
Why Join Dryft Motors?
- High Earning Potential – Competitive base pay performance bonuses!
- Growth Opportunities – Be part of a dealership that’s expanding rapidly.
- Engaging Work Environment – No cold calling! Work with warm leads actively looking for vehicles.
- Your Ideas Matter – Have a say in improving lead management strategies and customer interactions.
- Supportive Team – Work with a driven sales and marketing team focused on success.
This position offers an exciting opportunity for individuals looking to advance their careers in business development while contributing significantly to our organization's growth.
Job Type: Full-time
Pay: $55,000.00 - $100,000.00 per year
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $55,000 - $100,000
