What are the responsibilities and job description for the ServiceNow Developer position at DSA Inc.?
DSA is seeking a highly skilled TS/SCI Service Now Developer to support a customer in Charlottesville VA. This position is required to work onsite at the NGIC will be responsible to determine and implement solutions for new features, capabilities, and tools integrations with ServiceNow to address key system requirements for the mission. You will follow best practices to configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management. You will develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow.
Requirements include:
- BS degree in Engineering or Computer Science
- Requisite experience may be substituted for a degree.
- TS//SCI Clearance
- DoD 8570.01 IAT or IAM Level II certification
- At least five years of experience in information technology with specific focus on ServiceNow development and administration.
- Experience with JavaScript, REST API, MySQL, Linux
- Strong understanding and work experience in Web services, SOAP, email
- Strong understanding of ITIL v4/Agile processes
- Experience with ServiceNow toolset and integrations with related systems
- Experience developing, releasing, and maintaining software solutions.
- Knowledge of helpdesk and change control industry and related business management applications.
- Significant experience with ServiceNow modules including Service Catalog, Incident/problem, Asset Management, Reporting and Configuration
- Strong customer service skills and demonstrated interest in continuous improvement.
- Demonstrated ability to effectively communicate with a variety of audiences including senior level management.
- Proven ability to manage multiple projects with changing priorities and requirements.
- Strong verbal and written communication skills
- Ability to operate independently, or collaboratively across multiple functional areas.
Desired qualifications are:
- ServiceNow Certified Application Developer Certification
- ITIL v4/ Agile certification
- Experience in working with cloud technologies, including Amazon Web Services (AWS) or Microsoft Azure
- Experience with relational databases such as MySQL, Oracle, and SQL Server
DSA specializes in providing cutting-edge data analysis and technology solutions to our government customers. With a team of highly skilled colleagues and the latest tools and technologies at our disposal, DSA is committed to helping our customers achieve their goals and stay in front of technology trends. As a member of our team, you will have the opportunity to work on a wide range of projects and collaborate with some of the brightest minds in the cleared industry. From data modeling and analysis to software development and implementation, you will have the chance to make a real impact on our clients' businesses and help them succeed in today's data-driven world. We offer competitive salaries, comprehensive benefits packages, and a supportive and collaborative work environment that encourages creativity and innovation. So if you're ready to take your career to the next level and join a dynamic and growing company, you should apply!
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Many of DSA's positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. DSA is proud to be an Equal Opportunity Employer. DSA is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. DSA requires background checks , where permitted , by law. DSA is an E-Verify Employer.
DSA is an equal opportunity employer. In accordance with Federal, state, and local laws, we recruit, hire, promote, and evaluate all personnel without regard to race, color, religion, sex, age, national origin, physical or mental disability, or veteran status. We provide equal opportunity for the development and advancement of all employees and to engage in these and all other company-sponsored activities without unlawful discrimination of any type, whether on the basis of race, color, religion, sex, national origin, age, disability, or U.S. military or veteran status. Job applicants and current employees are evaluated solely on job-related qualifications and experience.
