What are the responsibilities and job description for the Senior Director of Operations position at DSC Solutions?
Join our thriving facility services company and become a vital part of our dedicated team! We are seeking an individual who can demonstrate a proven history of excellence in Facilities Services Operations. As a Senior Operations Manager, you will play a pivotal role in overseeing and coordinating a wide range of responsibilities, including work order fulfillment, project management, employee management, training, onboarding, safety protocols, subcontractor coordination, fleet management, and nurturing strong client relationships. This position is based at our headquarters in Leola, Pennsylvania, with travel required throughout the Northeast Markets. At our company, you'll have the opportunity to make a significant impact by utilizing your skills to deliver a top-notch, self-performing janitorial service experience.
Responsibilities
As a full-time Senior Operations Manager, you will be involved in every aspect of our janitorial services operations, from start to finish. Your responsibilities will encompass the planning, coordination, management, and oversight of all the resources necessary to successfully complete a variety of services, including :
- Janitorial Services
- Landscaping Maintenance, Irrigation & Enhancement Projects
- Snow & Ice Removal Services
- Parking Lot Sweeping & Porter Services
- Pressure Washing & Environmental Cleanup
Your key objectives will revolve around ensuring the timely and safe completion of work orders and projects, all while maintaining profitability and adherence to the scope of work. You will be at the forefront of employee onboarding, training, coaching, and accountability. Demonstrating our company's core "Values" and the commitment to providing a "White Glove" or "First Class" service experience is a fundamental aspect of your role. Your operational goals and deliverables will align with our leadership strategy to support various customers, industry verticals, and services across existing markets.
Qualifications
To excel in this role, you should possess the following qualifications :
If you're ready to take on a challenging and rewarding role in the janitorial services industry, this is your opportunity to shine. Join us and help us deliver exceptional service that makes a real difference for our valued customers.
