What are the responsibilities and job description for the Freight Coordinator (Dispatcher) position at DSI Bulk Transport?
DSI Bulk Transport is a private, family-owned leader in the Bulk Commodity Transport Industry, operating over 50 Company owned trucks that run east of the Mississippi River. DSI focuses on our outstanding CUSTOMER Service, delivered by dedicated and safe DRIVERS, utilizing well-maintained EQUIPMENT to drive our success.
Position Summary
This position is responsible for executing a daily plan for movement of all Dry Bulk Tanker freight and Hopper freight within an assigned area. Operationally responsible to procure freight, coordinate incident free pickup/delivery, reaffirm proper paperwork submission for accurate invoicing and driver pay.
Benefits of Partnering with DSI include:
- Benefits package for full time employees including health, vision, and dental insurance
- 401(k) retirement plan with company match
- Paid vacation and holidays
- Compensation commensurate with experience
- Bonus opportunities
Team Members within our Operations Department:
- Communicate and coordinate directly with customers to service tendered shipments
- Assess customer needs and timing of deliveries relative to available capacity and resources
- Point of Contact for all Drivers. Manage delivery schedule, paperwork submission, routing, Etc.
- Responsible for Driver; Compliance, Safety, Maintenance and Billing procedure reinforcements
- Ensure contamination-free delivery service through administering company dispatch procedures
- Provide frontline customer service for existing accounts
- Solicit freight from customers
- Answer all incoming phone calls promptly and courteously
- Monitor e-mail for incoming orders, inventory updates, and communication between team members
- Create and plan orders in planning schedules and dispatch system in coordination with team members
- Divide dispatch responsibilities with other team members
- On-call duties as needed and ability to work remotely
Requirements Potential Team Members should have:
- High school diploma or equivalent
- Previous Plastics/Resins Experience preferred
- Computer literacy
- Experience in Transportation, Bulk or Tank logistics preferred
- Self-Starter mentality and ability to work independently or in a team environment
- Excellent conflict resolution skills
- Effective oral, written and interpersonal communication skills
Schedule: Monday through Friday 8 am to 5 pm
DSI Bulk Transport Co, Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Experience:
- Dispatching: 1 year (Preferred)
Ability to Relocate:
- Mantua, OH 44255: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $55,000