What are the responsibilities and job description for the Billing Specialist position at DSP Connections, Inc?
JOB TITLE: Billing Specialist
REPORTS TO: Billing Team supervisor and Assistant Director
Supports: eXPRS Billing for DSPs
Salary: $56,000
NATURE AND SCOPE OF JOB:
Serves as the point person for billing Direct Support Professionals (DSPs) billable hours in eXPRS. A Billing Specialist works collaboratively with the billing team to ensure accurate billing each pay period and insuring DSPs are paid accurately. A Billing Specialist is one of the first line of defense to prevent Medicaid Fraud. A Billing Specialist is expected to be the first level of contact for DSPs with hourly/pay discrepancies or questions, aside from family/client portal support; referring all applicable question or situations to the appropriate Family Service representative/Lead. We can’t support our families without supporting our DSPs. No matter how small or redundant a question may be, a Billing Specialist is to be an extension of the support, positivity, and respect the DSP receives from DSP Connections.
QUALIFICATIONS:
- 1 year of billing/data entry experience
- 1 year of customer service experience
- High School diploma or equivalent
- Calm and patient demeaner
- Well spoken
- Strong computer skills (keyboard, navigation, etc.)
- Microsoft Excel experience (preferred)
- Understanding of eXPRS (preferred)
JOB FUNCTIONS AND RESPONSIBILITIES:
A Billing Specialist shall:
- Gather reports from DSPC Portal for clock ins/outs
- Bill corresponding data in eXPRS via import
- Manage Payables inbox
- Perform audits as directed and needed
- Execute special pay initiatives as directed by leadership
- Complete projects/task that aim to grow and better processes within DSPC
- This can look like data entry, filing systems, and “menial” task that build strong structures for continued growth.
- Work collaboratively in a team setting to execute billing processes within a specific time frame
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Paid Holidays
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $56,000
