What are the responsibilities and job description for the Transportation and Warehousing Customer Service Expert position at DSV A/S?
As a Warehouse Customer Service Agent at DSV A/S, you will play a crucial role in ensuring customer satisfaction by delivering prompt and professional service. Your responsibilities will include responding to customer inquiries, investigating and resolving complaints, and collaborating with internal teams to address customer issues. You will also maintain accurate records of customer interactions and generate reports to track customer service metrics and performance. To excel in this role, you should possess excellent communication and problem-solving skills, ability to multitask and prioritize tasks effectively, and experience in warehouse or logistics operations.
