What are the responsibilities and job description for the Aspen Lakes Apartments Leasing Agent position at DTN Management?
DTN is recognized as a leader in providing exceptional living experiences at the properties we develop, own, and manage. For 49 years, DTN, through its talented team members, has positively impacted those we serve. We welcome you to join us on our journey in being the housing provider of choice in Michigan.
Job Summary
The DTN leasing team is the brand liaison to both future residents and the community. As a part of the leasing team, you will be engaged to help grow the DTN brand at your primary property. This includes generating new leads, converting leads to future residents, and influencing reputation through positive relations in all interactions.
As a Leasing Agent, your primary responsibilities include:
- Generate, manage, and close leads for new leases
- Have positive and professional relations with all employees, future residents, community members, and current residents
- Assist in the creation and managing of new marketing and advertising campaigns
- Work as part of a team to exceed property goals
- Assist with planning and hosting of resident events
- Use approved technology and operating software to create, manage, and convert leads to leases and manage resident needs
- Create and present leases to future residents and renewing current residents
- Enter work orders as received and follow up after completion to ensure customer satisfaction
- Other duties/responsibilities may be assigned based on-site needs
Core Candidate Qualities
- High school education or equivalent
- Preferred 6 months of customer service and/or sales experience
- Well organized with the ability to prioritize and multi-task
- Experience with or the ability to learn all technology and operating software used at DTN communities including Yardi, Microsoft Office Excel, and PowerPoint.
- Experience with or ability to learn social media and reputation management websites including Facebook, Instagram, and Snapchat.
- Motivation to learn and consistently improve
- People skills required to educate, support and overcome objections of current and future residents
- Reliable transportation to get to work daily and to conduct daily job responsibilities