What are the responsibilities and job description for the Office Manager/Administrator position at Dube Orthopedics & Physical Therapy?
Practice Administrator
Job Description forDube Orthopedics Physical Therapy
Job Summary:
Responsible for total practice management of multi-location,
multi-surgeon group as directed by Dr Dube. Oversees the
practice’s financials,development, strategic alliances, operations,
and quality assurance.
Education Requirements:
Bachelor’s degree required
Advanced degree (MBA, MHA, MD, JD) or certification (CPA,
CMA, CMPE) preferred.
Qualifications & Experience:
Minimum five years of management experience in private practice physician group.
Demonstrated ability to lead staff and help physicians advance their practice.
Knowledge of quality assurance outcomes, electronic medical records, and practice management systems.
Experience reporting to and working with multiple physician
partners and accountants.
Additional Characteristics:
Strong interpersonal skills with the ability to relate effectively to physicians, hospital personnel, payers, employer groups, others at multiple levels.
Strong organizational leadership and ability to coordinate the interests of physicians toward the larger objective.
Experience in an aggressive managed care market and the effective organization .management of a specialty practice
Ability to enact quality assurance/risk and case management review.
Comfortable performing quantitative and analytical duties.
Ability to coordinate and conduct physician meetings.
Ability to handle many projects at one time.
Ability to perform well in stressful situations.
Responsibilities of Practice Administrator/Chief Operating Officer Strategic Development
and Communication:
Interface with hospital medical staff, administrative leadership, and key departments to ensure productive, positive relationships.
Direct long-range planning activities.
Communicate Board decisions, needs, and goals to management and staff.
Function as a liaison between physicians and management teams/staff.
Assist physicians in defining practice needs, new services and/or research concerns.
Physician Interaction:
An understanding of the goals of the practice and working to reach these goals both independently and with the direction of the physical partners.
Ability to communicate and take directions from the Board.
Conduct monthly Board meetings.
Ability to handle confidential issues with discretion
Manage surgeon recruitment process.
Coordinate all recruitment activities.
Coordinate details of candidate surgeon visits and prepare an agenda.
Develop and maintain new physician contracts and physician onboarding processes in conjunction with physicians.
Financial Management: Responsible for financial transactions in and out of the office.
Completion and analysis of monthly financial reports (proficiency in Excel and Google Sheets.)
Liaise between accountants and partner physicians.
Oversee ADI billing and manage overhead.
Review bills for accuracy and maximizing billing
Watch & trend payments amounts & identify problems
Financial Management cont.:
Prepare a review and analysis of monthly statements and certain financials, reports, etc., as requested/necessary.
Responsible for account receivables and practice process.
Work with billing manager to ensure AR and practice revenue is maximized.
Marketing Responsibilities: Work with partner physicians to design and implement a strategic marketing plan.
Direct all marketing and advertising activities for the practice.
Participate in community organizations and activities.
Position the practice within the community as an outstanding organization.
Continually court potential patient referral sources.
Oversee development and implementation of a patient satisfaction survey and online reviews.
Work with website designer to maintain and informative website.
Personal Mgt and Staffing:
Facilitate the recruitment of a management team:
Work closely with other office locations/managers.
Determine and change assignments as needed.
Ensure that staff is trained and in compliance.
Supervise staff, including salary review and adjustments and evaluations.
Organize and set agendas for regular office meetings.
Implement guidelines of the policy manual
Develop disciplinary protocols and direct/facilitate action according to state and federal law (maintain knowledge of all state and federal labor laws.)
Ensure adherence to the Americans with Disabilities and Family Leave Acts.
Maintain employee human resource records and keep personal files complete and up-to-date.
General Administration:
Direct the identification of and contracting with outside resources, including legal, accounting, information systems, and management consultants.
Ensure that the organization is up-to-date and in compliance with relevant government regulations, including Health Insurance Portability and Accountability Act, antitrust, Securities and Exchange Commission, Stark Law, fraud and abuse, Clinical Laboratory Improvement Amendments, Occupational Safety and Health Administration, and other state and federal regulations. (ADI)
Administer the pension and profit-sharing plan. (ADI)
Supervise all staff at all office sites.
Participate in local, regional and national organizations to maintain current knowledge of key healthcare trends.
Typical Physical Demands:
The position requires prolonged sitting and some bending, stooping, and stretching.
Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment are also required.
The employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
Typical Working Conditions:
Normal office environment that includes occasional eveningor weekend work.
Job Type: Full-time
Pay: $55,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Required)
Ability to Commute:
- Nashville, TN (Required)
Work Location: In person
Salary : $55,000 - $100,000