What are the responsibilities and job description for the Wine Specialist (Goldeneye Winery) position at Duckhorn Wine Company?
The Duckhorn Portfolio is North America’s premier luxury wine company. We were established in 1976 by Dan and Margaret Duckhorn. Today, our portfolio features some of North America’s most revered wineries, including Decoy, Paraduxx, Goldeneye, Migration, Canvasback, Calera, Kosta Browne, Sonoma-Cutrer, Greenwing and Postmark.
The Wine Specialist will host our guests on a variety of tasting options, from seated tastings to more intimate and in-depth educational experiences.
We are looking to fill this role as a full-time position, but willing to consider part-time if needed.
What we will ask you to do:
- Host engaging, unique and memorable wine tasting experiences for party sizes of 1-20 people
- Current with Food Safety & Responsible Alcohol Serving Trainings
- Educate guests about The Duckhorn Portfolio’s history pertaining to Duckhorn Vineyards
- Anticipate guest needs and find ways to over-deliver on expectations
- Encouraging wine sales after a successful wine tasting
- Using Wine Direct and TOCK to assist with purchases and booking appointments
- Assist guests with information to restaurants, hotels, and other wineries as needed
- Host Industry, Trade, Elevated, VIP and Auction Pass Winner Tastings
- Knowledgeable in sales goals, focused to assist the department in achieving goals
What you will need:
- Minimum high school diploma or equivalent.
- Minimum 6 months wine industry or hospitality experience preferred.
- Knowledge of general winemaking and viticulture techniques or strong willingness to learn.
- Ability to acquire specific knowledge about The Duckhorn Portfolio.
- Excellent communication skills.
- Basic computer skills, including POS and reservation systems.
- Ability to work weekends and select holidays.
- Valid Driver's License and insurable MVR.
What we will provide:
- Health benefits for you and your family, including medical/dental/vision (with a competitively priced employee contribution to premium), and disability, life, & pet insurance.
- Paid time off and 11 paid holidays
- 401(k) plan where we invest 10% of your wages every year for your retirement at no cost to you, subject to management discretion.
- A diverse team of coworkers that care about each other in a fun, exciting work environment
- A company that promotes from within, provides great training and a generous tuition reimbursement program
